Following the relaxation of Silversea’s cancellation policies for the benefit of guests, launched on 5 March 2020, the leading ultra-luxury cruise line is going further by also embracing the Royal Caribbean Group’s ‘Cruise with Confidence’ initiative.
Guests on cruises departing before 31st July 2020 now have the additional option of cancelling their voyage as late as 48 hours prior to sailing.
Silversea’s existing cancellation policy offers guests long-term peace of mind on all sailings departing between 1 June and 31 December 2020, while the ‘Cruise with Confidence’ policy covers upcoming voyages in the coming weeks.
“Silversea always strives to exceed our guests’ expectations and we appreciate how the fluid Covid-19 situation requires unprecedented flexibility in booking and cancelling our voyages, to ensure our guests can make the right choice for them at the right time,” said Roberto Martinoli, CEO of Silversea. “This is why we welcome RCCL’s incredible ‘Cruise with Confidence’ programme, as it allows us to offer additional options to all guests currently booked on a Silversea sailing.”
Thanks to the addition of the ‘Cruise with Confidence’ options to the existing Silversea cancellation policies, Silversea is now offering one of the most comprehensive rebooking policies in the industry.
For all voyages departing before 31 July 2020, including both existing and future bookings, the new ‘Cruise with Confidence’ policy will enable travellers to cancel their sailings as late as two days before departure, providing guests with a Future Cruise Credit. For all sailings departing after 31 July until 31 December 2020, a 30-day prior to sailing cash cancellation option will be in place. Guests booked on sailings between 1 June 2020 and 31 July 2020 will have a range of options from which to choose.
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