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Melco Resorts & Entertainment has become the first and only company in Macau to obtain the SGS Hygiene Control Management Systems (SGS HCMS) certification across all its children’s playgrounds from SGS, the world’s leading testing, inspection and certification company. To celebrate the achievement, Melco and SGS hosted a certificate awarding ceremony today at City of Dreams, further encouraging the industry to increase its emphasis on safety and health. Guests of honor including Ms. Doris Leong , Head of Training and Quality Management Department, Macao Government Tourist Office; Ms. Wong Weng Man, Acting Head of Centre for Disease Prevention and Control, Health Bureau of Government of Macao SAR; and Mr. Jack Chang, Deputy Director-General, Macau Productivity and Technology Transfer Center, were welcomed to the event by Mr. Kevin Benning, Senior Vice President of Melco and Property General Manager of Studio City; Ms. Xana Lei, Director of Entertainment Development and Operations of City of Dreams; Ms. Rachel Cheng, Senior Manager of Entertainment Operations of Studio City; and SGS Hong Kong’s Ms. Miranda Kwan, Director of Knowledge Solutions.

SGS Hong Kong’s Ms. Miranda Kwan, Director of Knowledge Solutions

Melco has long been committed to providing a diverse and innovative tourism and entertainment experience in Macau while promoting the city’s status as a safe travel destination. Adhering to a high-level of hygiene standard throughout its global operations, rigorous health and hygiene measures are implemented across its integrated resorts to ensure guests enjoy world-class services in a safe and healthy environment.

Highlighting the Company’s efforts in the area, especially for children’s play facilities which are faced with increased health and hygiene risks, in as early as 2020, City of Dreams’ Kids’ City was awarded the SGS HCMS certification, becoming the first and only first integrated resort in Macau to obtain the credential. Kids’ City went on to attain the certification once again in 2023. Additionally, Studio City’s Super Fun Zone, which opened in 2022, successfully passed the same rigorous certification procedures, establishing Melco as the first and only company in Macau to obtain SGS HCMS certification across all its children’s playgrounds.

Mr. David Sisk, Chief Operating Officer – Macau Resorts of Melco, said: “With the safety, health and wellbeing of our guests and colleagues being a top priority, we are thrilled to achieve the international safety and hygiene best practice standard. It highlights our team’s unwavering commitment to providing guests with a safe and healthy environment while being able to enjoy our world-class services for the most memorable experiences.”