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The finalists for the 2022 Australia Post Online Retail Industry Awards (ORIAS) have just been announced, recognising the best and the brightest in the retail industry.

Over the last two years, retailers have had to adapt and transform more than ever as millions of consumers migrated to shopping online, and this year’s finalists will showcase some of the innovative, transformative strategies and their retailers from across Australia.

Last year’s event was held virtually, but, with real excitement about being back in person for the awards, tickets for the event, which takes place in the Grand Ballroom at the ICC on July 21st, have already sold out. The 2021 ORIAS finalists and winners will also be celebrated at this year’s event.

The ORIAS recognise and reward retailers for their innovation, hard work and outstanding customer experiences as voted by an expert judging panel. The judging panel includes Head Judge, Peter Knock (National Online Retailers Association) and supplementary judgets Rose Yip (Australia Post), Emma Sharley (Sharley Consulting), Matt Newell (The General Store), Louisa Simpson (Practical eCommerce Consulting), Mark Baarste (markbaarste.com) and Matt Smith (Online Retailer).

These awards are the most prestigious in the retail industry with previous winners including Showpo, Winning Appliances, Booktopia, TinyMe and Dan Murphy’sand this year, there have been more entrants than ever before competing for the ultimate titles in retail.

With more categories than ever before, the awards will celebrate excellence in Australian ecommerce  and recognise retail visionaries. Categories include: Best Community Initiative, Best Pureplay Retailer, Best Small Independent Retailer, Best Multichannel Retailer, Best Online
Retail Marketing, Best Technology Champion, Customer Service Excellence, Best Small Independent Retailer, Best Social Commerce Initiative, International Conqueror, Hall of Fame, Best Physical Initiative, Best B2B Online Retailer, Online Retailer of the Year and the Industry Recognition Award. And, the coveted People’s Choice Award which is the only ORIAS category voted by customers, recognising online shoppers’ favourite Australian small and large online retailers.

Matt Smith, Event Director for Online Retailer and ORIAS judge said, “Considering the last two years we have had and some of the incredible digital transformations we have seen across the retail landscape, this year’s finalists and winners are really going to showcase the agility, creativity and drive for results that so many people have in the retail industry.

“It is very exciting to be back in person to celebrate all the incredible work that has been done over the last year in the retail space and celebrate not only this year’s winners and finalists, but also 2021’s winners w            ho missed out on a physical event last year.”

Now in its 13th year, the annual event celebrates retail leaders and the outstanding work they have achieved over the last year in their industry. Nominations have closed and the finalists are as follows:

Category Company
Best B2B Online Retailer Cargo Crew
Best B2B Online Retailer Hampers With Bite
Best B2B Online Retailer Hero Packaging
Best B2B Online Retailer Signet
Best B2B Online Retailer Urban Rituelle
Best B2B Online Retailer WHOLA
Best Community Initiative – Community Service Award Adorn Cosmetics
Best Community Initiative – Community Service Award Go For Zero
Best Community Initiative – Community Service Award Good360 Australia
Best Community Initiative – Community Service Award i=Change
Best Community Initiative – Community Service Award Prized Life
Best Community Initiative – Community Service Award Showpo
Best Multichannel Retailer Amart Furniture
Best Multichannel Retailer Barbeques Galore
Best Multichannel Retailer Cotton On
Best Multichannel Retailer Domino’s Pizza Enterprises
Best Multichannel Retailer Tigerlily
Best Multichannel Retailer Winning Appliances
Best Online Retail Marketing Appliances Online
Best Online Retail Marketing Lovehoney
Best Online Retail Marketing Lyre’s Spirit Co
Best Online Retail Marketing Naked Wines Australia
Best Online Retail Marketing Salvos Stores
Best Online Retail Marketing Showpo
Best Phygital Initiative Bailey Nelson
Best Phygital Initiative Cue Clothing Co
Best Phygital Initiative Inspiring Vacations
Best Phygital Initiative Mobile Tyre Shop
Best Phygital Initiative Naked Wines Australia
Best Phygital Initiative Supercheap Auto
Best Pureplay Retailer Appliances Online
Best Pureplay Retailer Babyboo Fashion
Best Pureplay Retailer Booktopia
Best Pureplay Retailer Designerex
Best Pureplay Retailer Lovehoney
Best Pureplay Retailer Showpo
Best Small Independent Retailer Adventure Snacks
Best Small Independent Retailer Amino Z
Best Small Independent Retailer Botanicals by Luxe
Best Small Independent Retailer Hero Packaging
Best Small Independent Retailer Kavalri Jewellery
Best Small Independent Retailer UNE PIECE
Best Social Commerce Initiative Hello Molly
Best Social Commerce Initiative MESHKI
Best Social Commerce Initiative Miss Amara
Best Social Commerce Initiative Showpo
Best Social Commerce Initiative Spend With Us – Buy From a Bush Business
Best Social Commerce Initiative St Frock
Customer Service Excellence Appliances Online
Customer Service Excellence birdsnest
Customer Service Excellence Miss Amara
Customer Service Excellence Oz Hair & Beauty
Customer Service Excellence Salvos Stores
Customer Service Excellence Showpo
Industry Recognition Brendan Sweeney
Industry Recognition Hanno Comazzetto
Industry Recognition Jane Lu
Industry Recognition Kirsten Kore
Industry Recognition Paul Waddy
Industry Recognition Travis Wright
International Conqueror Cotton On
International Conqueror Lyre’s Spirit Co
International Conqueror MESHKI
International Conqueror Penfolds Wines
International Conqueror Quad Lock
International Conqueror Showpo
Technology Champion Amart Furniture
Technology Champion Carma
Technology Champion Cotton On
Technology Champion Hello Molly
Technology Champion Optus
Technology Champion Showpo
   
AUSTRALIA POST PEOPLE’S CHOICE AWARDS  
Small Retailer under $100K annual revenue Just Creations
Small Retailer under $100K annual revenue Lone Star
Small Retailer under $100K annual revenue Ruby’s Home Store
Small Retailer under $100K annual revenue Slim Mama Co.
Small Retailer under $100K annual revenue Tara’s Candy Bar
Small Retailer under $100K annual revenue The Type 1 Foundation
Small Retailer over $100K annual revenue 4 Ingredients
Small Retailer over $100K annual revenue Australian Made Clothes
Small Retailer over $100K annual revenue Australian Working Dog Rescue
Small Retailer over $100K annual revenue Jess Keeli Creative
Small Retailer over $100K annual revenue Swim by Elly
Small Retailer over $100K annual revenue Woohoo Body
Large retailer over $1M annual revenue Babybee
Large retailer over $1M annual revenue Beserk
Large retailer over $1M annual revenue Bulk Nutrients
Large retailer over $1M annual revenue Kogan.com
Large retailer over $1M annual revenue Koh
Large retailer over $1M annual revenue THE ICONIC

Other sponsors of the ORIAS include Afterpay, ABBE, Latitude Pay, Emarsys, dotdigital, Shopback, Insider, Commercetools, Shopify Plus, Klarna, Cashrewards, Honey by Paypal and eSuite.