Travel agencies are using Amadeus’ B2B Wallet for virtual payments now benefit from advanced process automation.
The integration of Troovo’s advanced Robotic Process Automation (RPA) engine with Amadeus’ B2B Wallet means the entire virtual payment flow can now be automated very quickly, helping the travel industry digitally transform B2B supplier payments.
The way travel agencies pay travel providers, like airlines, is changing as virtual payments replace traditional methods and legacy payment processes. This move to virtual cards helps to reduce fraud, mitigate risks associated with supplier default, increase efficiency, and can even help to improve travel agency margins. While there are many advantages to virtual card payments, significant systems integration work has been necessary, until now.
The introduction of RPA means key data relating to each payment and booking can be moved between the booking system and the airline Passenger Service System (PSS) or the hotel Property Management System (PMS) automatically by a software robot.
Damian Alonso, Head of Payer Services, Payments, Amadeus said “Even though our industry is in challenging and uncertain times, payment innovation has remained resilient given the typically low implementation burden and incremental contribution towards both cost reduction and revenue collection. As we navigate the pandemic and begin to reimagine how travel agencies pay providers, it’s important we strive for the most automated and efficient approach possible. We’re confident the integration of Troovo’s RPA engine will help our travel agency customers to benefit from virtual payments even faster.”
.jpg){kind=tracking}