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As the world continues to navigate the challenges posed by the COVID-19 pandemic, businesses are rethinking traditional ways of working. One major shift has been the widespread adoption of hybrid working, with employees increasingly seeking greater flexibility and autonomy over their work schedules. While some businesses are still reluctant to embrace this new way of working, those that fail to adapt risk losing key staff.

To support this shift towards more flexible working patterns, VoIP (Voice over Internet Protocol) telecoms systems have emerged as the preferred choice for forward-thinking businesses. By providing a reliable, internet-based service, VoIP allows employees to work from anywhere while staying connected to their colleagues and clients. In this article, we explore the benefits of VoIP for businesses and explain why it’s time to make the big switch.

The Need for Hybrid Working

Before the pandemic, remote working was a luxury rather than a necessity. According to data, only 12% of adults worked from home at some point during a typical week. However, the pandemic changed everything. With offices closed and strict social distancing measures in place, businesses had to rapidly adapt to new ways of working. As a result, the number of employees working from home at least one day a week skyrocketed to 30%.

As the world slowly emerges from the pandemic, many employees are reluctant to return to the traditional office-based model. Instead, they are looking for a hybrid working model that offers greater flexibility and autonomy. By enabling employees to work from home for one or more days a week, businesses can retain key staff and attract new talent.

The Benefits of VoIP

To support this shift towards hybrid working, VoIP telecoms systems have emerged as the preferred choice for businesses. Compared to traditional analogue landline systems, VoIP offers a wide range of benefits, including:

Flexibility: With a reliable internet connection, employees can use the same physical device with the same number for business-related calls wherever they are working from. This means that they can work from home, the office, or anywhere in between.
Cost Savings: VoIP systems incur relatively low setup costs, with businesses benefitting from lower call charges, especially when compared to mobile phones. For businesses that operate internationally, VoIP also offers lower international call charges and no expensive contract premiums.
Seamless Communication: VoIP allows multi-site location communication to be seamless, ensuring that office and home workers keep talking. Coherent discussions are the key to successful hybrid working, and VoIP provides the tools to make this happen.
Compatibility: Many VoIP phones are compatible with business tools such as CRMs and click-to-dial. These small details make admin much easier and allow for smoother business operations.
Future-Proof: The government and telecoms industry plan to shut down analogue phone systems by 2025, meaning there are just two years left until these lines stop working. By switching to VoIP, businesses are future-proofing their telecom systems and ensuring that they are ready for the next wave of technological innovation.

The Importance of Making the Big Switch

With all of these benefits, it’s no wonder that businesses are being urged to make the big switch to VoIP systems now. VoIP specialists TelephoneSystems.Clouds are warning businesses to install the internet-based service before the old system switches off. By making the switch early, businesses can enjoy all of the benefits of VoIP and future-proof their communications systems.

In addition to the benefits for employees, VoIP systems also benefit businesses by lowering costs and improving communication. By providing a seamless, internet-based service, VoIP enables businesses to stay connected with their employees and clients, no matter where they are in the world.