Jetwing Hotels announced it has been recognized as a 2021 Travellers’ Choice award winner for 20 of its hotels and villas across its brand, winning the highest number of awards in Sri Lanka. Jetwing Beach, Jetwing Blue, Jetwing Colombo Seven, Jetwing Jaffna, Jetwing Kaduruketha, Jetwing Lagoon, Jetwing Lake, Jetwing Lighthouse, Jetwing Sea, Jetwing St. Andrew’s, Jetwing Surf, Jetwing Vil Uyana, Jetwing Yala, Jie Jie Beach by Jetwing, Calamansi Cove Villas by Jetwing, North Gate by Jetwing, Saman Villas, Jetwing Kurulubedda, and Jetwing Warwick Gardens were recognized for their excellence in service and hospitality while a special mention goes to Mermaid Hotel and Club, winning Tripadvisor’s Best of the Best award.
This achievement celebrates businesses that consistently deliver fantastic experiences to travellers around the globe, having earned great traveller reviews on Tripadvisor over the last 12 months. As challenging as the past year was, Jetwing Hotels stood out by continuously delighting travellers with its authentic Sri Lankan hospitality, unique experiences, sustainable practices, and untiring efforts towards safety and wellbeing.
“Winning 20 Travellers’ Choice Awards in a tumultuous year like 2020 is a point of pride for Jetwing,” said Ruan Samarasinghe, Managing Director of Jetwing Hotels. “Despite the hardships, we strived to provide the best service and hospitality, and I thank our guests for recognizing and appreciating our efforts with the Travellers’ Choice Awards.”
“Congratulations to all the winners of the 2021 Travellers’ Choice Awards,” said Kanika Soni, Chief Commercial Officer at Tripadvisor. “I know the past year has been extremely challenging for tourism businesses. What has impressed me is how businesses adapted to these challenges, implementing new cleanliness measures, adding social distancing guidelines, and utilizing technology to prioritize guest safety. The Travellers’ Choice Awards highlight the places that are consistently excellent – delivering quality experiences time and time again even while navigating changing customer expectations and new ways of working. Based on a full year of reviews from customers, this award speaks to the great service and experience you provided guests in the midst of a pandemic.”
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