The destination experts Beyond Travel have further developed their groups department by appointing a dedicated account manager to each booking to ensure the most efficient customer service teamed with high quality products.
Offering a personalised service for tailor-made itineraries and special interest groups, agents will be are offered personalised assistance with expert advice to create a flexible and successful group.
Sales and marketing general manager Bryce Crampton said that there has been an increasing demand from agents requesting additional groups service, especially those seeking to visit lesser known regions or with special interest from dog shows in Prague to little athletics groups in Siberia the demand for expert group service is growing.
“Agents should be reminded of the many benefits of pursuing group bookings, the ease of creating one large sale opposed to many smaller margin bookings, having an expert offer firsthand knowledge on destinations to assist with enquires and specifications of group holidays and being able to create a point of difference to their clients- not just another group tour”.
One of the financial benefits for agents is that Beyond Travel quote in net non-commissionable rates, with the company’s buying power and long-term relationships with overseas suppliers; they can secure competitive rates and great value inclusions, ensuring a profitable exercise for agents.
With over 25years experience the Beyond Travel Group offers secure and extensive first-hand knowledge on a wide variety of destinations including Russia, Scandinavia, Baltics, Central & Eastern Europe, Croatia, Italy, The Balkans, Greece, Turkey, Central Asia, Trans-Siberian & Trans-Mongolian rail journeys, river and small ships cruises, Sri Lanka and India.
Agents can contact Beyond Travels dedicated groups department on (02) 9080 0410 or email groups@beyondtravel.com.au
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