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AAT Kings launches innovative Book With Confidence position

May 11, 2021 Tour Operator No Comments
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The past year has been anything but predictable for holiday-makers. AAT Kings was one of the first to respond to consumer and trade feedback for increased flexibility and security and launched Book with Confidence, via Future Travel Credits, a customer-centric approach to refunds and financial Peace of Mind promise.

Now AAT Kings has revealed an innovative position to make flexibility even more user-friendly with fresh communication about the options available should a change of holiday plans be required: Rebook/Refund/Relax, is designed to give customers complete peace of mind when booking their next tour.

Now that the Trans-Tasman bubble is well and truly open, there is no better time for Australians to make their way across the ditch. AAT Kings says kia ora to new adventures to Milford Sound, Larnach Castle and the stunning Franz Josef Glacier.

Across Australia, travellers can cruise along the coast of Tasmania’s Freycinet Peninsula, smell the lavender at Bridestowe Lavender Estate or venture east to Mount Gnomon Farm, overlooking the picturesque and quaint township of Penguin.

All AAT Kings tours can be rebooked with full flexibility, helping guests manage border restrictions. Guests can change their plans as needed, with free date changes 3+ days prior to a Day Tour departure, 15+ days prior to a Short Break and 30+ days prior to an AAT Kings Guided Holiday or Inspiring Journeys departure.

Customers can also refund 3+ days prior to a Day Tour departure, 15+ days prior to a Short Break. And from now to 30 June 2021, new AAT Kings Guided Holiday and Inspiring Journeys tour bookings are eligible for a refund 30+ days before departure for the land portion should a holiday need to be changed due to government actions or restrictions.

On top of these flexible booking arrangements, guests can relax, knowing that they are traveling with an iconic tour group that has been operating in Australia and New Zealand for over 100 years and part of The Travel Corporation, a global leader in travel.

According to Matt Fuller, CEO of AAT Kings Group “We know people are spending a lot of time looking at booking conditions, instead of focusing on the exciting parts about planning their holidays. To remedy this, we wanted to cut through the jargon and help people book a tour with AAT Kings confidently.”

AAT Kings offers flexible tours to suit all styles of travel; from thrilling adventures in New Zealand to peaceful cruises down the Northern Territory’s majestic Katherine Gorge. Now, with AAT Kings’ innovative Rebook/Refund/Relax position, travellers can book their next tour experience with confidence.

Conditions apply. For more information, head to www.aatkings.com/rebook-refund-relax/

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