Most business travellers lack immediate access to travel intelligence information or communication capabilities that may be lifesaving during a typhoon, flood, violent conflict, volcano eruption, civil unrest, tornadoes or tsunami. A New Zealand volcano explosion, a superstorm in Hong Kong and floods in Europe each stranded or endangered countless business travellers.

Nearly a third of business travellers “prioritize their safety as the most important factor on a business trip,” according to a report. But is the burden of safety mainly on the business traveller? It doesn’t have to be.

GRID 2.0 – The Global Rescue Intelligence Delivery System – is the only integrated travel risk, asset tracking, intelligence delivery and crisis response platform. It is designed to minimize traveller risk when the unexpected happens and get business travellers to safety. Quite simply, it is a revolution in business travel risk management.

During a preliminary launch in recent months, GRID 2.0 was used to coordinate evacuations of travellers from war-torn Ukraine and Sudan’s violent conflict, help students and faculty get out of Russia, and provide security advisory for foreign news correspondents working for several major U.S. news outlets.

“I rely on GRID to keep our worldwide workforce safe. With real-time tracking and emergency alerts, GRID gives me the visibility and response capabilities to protect our travellers anytime, anywhere. This innovative platform is essential for globally-minded organizations like ours,” said Eric Cioè-Peña, MD, MPH, FACEP, vice president of the global health centre for Northwell Health.

Beyond all its capabilities, we built GRID 2.0 to extend our best-in-class medical, security, evacuation and travel risk management services. GRID 2.0 isn’t just software; it’s an indispensable companion app to everything Global Rescue offers in worldwide travel protection services.

GRID 2.0 provides travellers with real-time background, analysis, and advice about what to do in the event of an emergency in the country they are visiting. GRID 2.0 includes innovative traveller safety features, advanced traveller-tracking capabilities, and an enhanced user interface to keep business travellers safe, informed and connected.

The GRID 2.0 system distributes event notifications and alerts for civil unrest, disease-related developments, safety issues, transportation disruptions, communications blackouts, and natural disasters, including floods, hurricanes, earthquakes and volcanic activity.

In an emergency, the GRID 2.0 app immediately contacts business travellers with the medical teams and military special operations veterans who staff Global Rescue’s global operations centres.

The GRID 2.0 system comprises two parts to reduce traveller risk. The Individual Traveler Mobile App and the Desktop Administrator Control Center work together to help individuals, organizations, companies, and universities protect, track and communicate with remote travellers, employees and students.

“The GRID mobile app places critical medical, security and other essential travel intelligence at the fingertips of my traveling workforce, and the GRID Administrator Control Center gives us access to global risks 24/7/365 so we can monitor for and respond to the safety of our business travelers,” said Sherri Hersh, senior manager, International Accreditation, ABET.

Travellers using the GRID 2.0 Individual Traveller Mobile App can research medical and security risks by destination, obtain automatic Destination Reports, receive active security alerts including analysis and advice, connect for GPS “check-ins” with real-time location tracking, and stay in touch with in-app communications both internally and with Global Rescue.

Administrators managing the GRID 2.0 Desktop Administrator Control Center receive comprehensive situational awareness of global risks 24/7/365, monitor real-time global threats and analysis with event alerts, audit a dynamic global risk map to identify regions of increased risk and manage communications using the in-app messaging that allows direct contact with individual or group GRID 2.0 Mobile App users.

Written by: Dave Leopold    

BIO:

Dave Leopold, director of enterprise sales for Global Rescue, navigates his clients through the evolving business travel risk landscape and helps them meet their duty of care obligation.

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