If you want to understand how fragile the machinery of global travel really is, take away one small cog and watch the gears grind. That, in essence, is the warning from the Global Business Travel Association (GBTA), which has fired a pointed shot across Washington’s bow over the suspension of the Global Entry program.
And make no mistake, this isn’t bureaucratic theatre. According to the association, pulling the plug on one of aviation’s most quietly effective programs risks creating a domino effect that stretches from airport queues to boardrooms and supply chains.
The drama began on 22 February, when the U.S. Department of Homeland Security (DHS) suspended Global Entry amid a partial government funding shutdown that has lingered since Valentine’s Day. What might sound like another Washington stalemate has very real consequences for business travel leaders.
In a sharply worded letter to bipartisan congressional leaders, GBTA laid out the stakes in plain English: slower border processing, diminished productivity, disrupted corporate mobility and a dent in America’s economic competitiveness at precisely the moment global travel is regaining its stride.
And for those who view trusted traveller programs as a convenience rather than a cornerstone, GBTA CEO Suzanne Neufang delivered a timely reminder.
“Trusted traveler programs like Global Entry are essential to both security and the efficient movement of travelers they keep airports moving while allowing security officials to focus where it matters most,” Neufang said.
Her argument cuts to the heart of the issue. Global Entry was never just about skipping queues. It’s about risk allocation, a modern aviation philosophy that separates known travellers from unknown variables. By vetting participants through background checks, biometric enrolment and in-person interviews, U.S. Customs and Border Protection can direct finite resources where they matter most.
Take that away, and suddenly everything slows.
“Longer lines, diverted security focus, and lost productivity would be the real cost of suspending these programs, and U.S. companies and their employee travelers would feel those impacts immediately,” Neufang added.
For the travel trade, particularly those operating across the Pacific corridor, the implications are hard to ignore. Business travel isn’t a luxury; it’s the connective tissue of global commerce. Deals don’t close on Zoom alone, and partnerships rarely grow without handshakes.
The numbers tell the story. GBTA research projects U.S. business travel spending will reach US$395.4 billion this year, the world’s largest corporate travel market. Historically, the sector has delivered nearly US$421 billion in annual direct spending, supported six million jobs, and contributed close to 2% of U.S. GDP. Even more telling, every dollar spent on business travel generates roughly US$1.15 in broader economic impact.
Strip away border efficiency, and the ripple effects become unavoidable.
GBTA is now urging Congress not only to safeguard Global Entry but to preserve the wider ecosystem of Trusted Traveler programs that underpin modern aviation efficiency. The association argues these initiatives are already congressionally authorised, rigorously tested and demonstrably effective, hardly experimental policy.
There’s also a broader subtext here that resonates beyond America’s borders. In an era where travel demand is rebounding and governments are racing to restore connectivity, the suspension sends an uncomfortable signal. Reliability matters. So does predictability. And nothing unsettles corporate travel planners faster than policy uncertainty.
That’s why GBTA is pushing for swift bipartisan action to end the partial shutdown and restore stability across the travel landscape. The organisation warns prolonged disruption could reverberate across airlines, airports and travel management companies and, by extension, the global economy itself.
For Australian travel professionals watching from afar, the episode serves as a reminder that aviation’s invisible infrastructure, trusted traveller schemes, pre-clearance programs, and border tech often matter more than the aircraft themselves. These systems don’t grab headlines, but they shape the traveller experience in ways no cabin retrofit ever could.
Ultimately, the debate over Global Entry boils down to a simple truth: efficient borders are economic enablers. When they work, nobody notices. When they don’t, everyone feels it.
And as the GBTA’s intervention suggests, the travel industry would very much prefer not to find out the hard way.
For those wanting the full policy context, the association has made its letter publicly available via its official channels.
by My Thanh Pham – (c) 2026.
Read Time: 3 minutes.
About the Writer.
My Thanh Pham has lived more of a life of travel than most people ever do. After studying tourism, she went straight into the work of building journeys across South-East Asia, temples, beaches, night trains, and all, quietly fixing the messy bits so others could enjoy the ride.
She was never meant to stay behind a desk. Airline life followed, dividing her days between reservations and the airport floor, right where travel shows its true colours. Missed flights, tight hugs, frayed tempers, sudden joy, she saw it all, close up.
Now at Global Travel Media, My Thanh has traded ticket stubs for a keyboard. She writes the way she once worked: steady, clear-eyed and respectful of the road’s unpredictable rhythm, guiding readers through a world she knows from the inside.













