Brisbane Airport has announced a groundbreaking $5 billion overhaul of its International Terminal, marking the most significant transformation since its inception 29 years ago. The ambitious revamp, part of the broader “Future BNE” initiative, is set to redefine the passenger experience and ensure the airport meets future demands for years to come. At the heart of this transformation are cutting-edge technology, a focus on sustainability, and enhanced security protocols to secure Brisbane’s status as a global hub.

Revolutionizing the Passenger Experience

Brisbane Airport’s International Terminal, a critical gateway for Queensland’s tourism economy, is preparing to undergo a complete makeover to accommodate next-generation security and passenger processing technologies. CEO Gert-Jan de Graaff emphasized the importance of this transformation, stating, “This building contributes billions to Queensland’s tourism economy annually. After nearly three decades, it’s time for an overhaul to ensure Brisbane Airport remains competitive and continues to welcome visitors from around the world for decades to come.”

The Future BNE project isn’t just a renovation—it’s a reimagining of how airports can operate, focusing on optimizing passenger flow, enhancing comfort, and utilizing cutting-edge technology.

Next-Generation Security Systems Take Center Stage

One of the standout elements of the transformation is the relocation of security screening from the windowless Level 3 to a brighter, more spacious atrium on Level 4. This move will provide a lighter, more inviting space that reflects Queensland’s sunshine and relaxed vibe.

More importantly, passengers will benefit from introducing advanced Computed Tomography (CT) security systems, a revolutionary step forward in airport security screening. The new technology will allow travellers to leave electronic devices, like laptops, inside their bags while they pass screening, speeding up the process and reducing the hassle.

“These upgrades are designed to enhance both security and convenience for travelers,” de Graaff explains. “With faster processing times and more accurate screening, we’re making sure our airport remains a leader in innovation.”

The introduction of CT scanners is part of Brisbane Airport’s broader partnership with Rapiscan Systems, marking one of Southeast Asia’s most significant airport security upgrades. The contract involves the deployment of:

• 33 Rapiscan 920CT cabin baggage screening units,
• 10 Rapiscan RTT 110 checked baggage screening units,
• 41 Rapiscan 4DX Explosive Trace Detection units, and
• 33 Rohde & Schwarz Quick Personnel Security Body Scanners.

Deepak Chopra, Chairman and CEO of OSI Systems (the parent company of Rapiscan), emphasized the significance of this project: “Brisbane Airport’s transformation will have a profound and lasting impact on passenger safety and experience, setting new global standards.”

A Streamlined Check-In and Boarding Process

In tandem with security enhancements, Brisbane Airport will introduce a new suite of self-service check-in kiosks and baggage drop systems powered by Amadeus. These next-generation systems are already operational in terminal parts, and travellers and airlines provide positive feedback.

“The shift from the 1990s-era systems to cutting-edge self-service technology has been smooth, and passengers are thrilled with the ease of use,” says de Graaff. “This upgrade significantly reduces wait times and gives travelers more control over their check-in process.”

Sarah Samuel, Senior Vice President for Amadeus, echoed the sentiment, noting that Brisbane Airport’s forward-thinking strategy places passengers at the heart of the transformation: “With the deployment of advanced self-service technology and a flexible cloud infrastructure, Brisbane Airport is setting the stage for a traveler-first experience for years to come.”

Baggage System Overhaul

Significant changes are being made to the baggage handling system behind the scenes. A new mezzanine-level conveyor system, built atop the current baggage infrastructure, will house state-of-the-art, energy-efficient conveyors that streamline luggage processing. This system, coupled with the new CT scanners, will provide faster, more secure luggage handling with minimal disruption during construction.

By enhancing this terminal area, Brisbane Airport ensures smoother operations and a more seamless experience for travellers and staff alike.

Retail Renaissance: 31 New Options

No airport transformation is complete without a nod to retail, and Brisbane Airport is no exception. With 31 premier retail opportunities set to open, the shopping experience at the terminal is getting a complete overhaul. One of the key highlights is the expansion of the duty-free area, which will nearly double in size.

Lotte Duty-Free, a long-time partner of Brisbane Airport, will lead this expansion. “Our goal is to blend the best of global brands with local Queensland flavours,” de Graaff says. “This expansion will not only elevate the shopping experience but will also showcase the unique spirit of Brisbane.”

Steve Timms, CEO of Lotte Duty-Free Oceania, adds: “The design of Brisbane’s duty-free store will be unlike any other. It will truly reflect the essence of Brisbane.”

Sustainability at the Forefront

Sustainability is a core focus of Brisbane Airport’s terminal transformation. One of the standout features is the decision to recycle Brisbane tuff, a volcanic rock that was historically quarried in the 1880s and used in the city’s oldest buildings. Salvaged pieces of this rock, previously used in the airport’s flooring, will be crushed and reborn as terrazzo benchtops and furniture throughout the terminal.

“By reusing Brisbane tuff, we are not only preserving the city’s history but also creating a unique, sustainable design that will be enjoyed by travelers for decades,” de Graaff explains.

Outside the terminal, sustainability efforts extend to the apron, where a network of electric charging infrastructure will support ground support equipment (GSE). These vehicles, such as tugs and cargo loaders, will transition from fossil fuels to electric power, reducing the airport’s carbon footprint while making the apron quieter and more environmentally friendly.

Optimized Construction Staging to Minimize Disruption

Brisbane Airport knows that renovations can cause disruptions, but careful planning has been implemented to minimize the impact on passengers. The project is divided into 20 carefully orchestrated phases, ensuring the terminal remains operational throughout the overhaul.

“As anyone who has ever renovated a home knows, construction comes with challenges. However, we are committed to maintaining operations while catering to over 20,000 international passengers a day,” says de Graaff. “We’re confident that the end result will be well worth the wait.”

Terminal 3 in the Pipeline

Beyond the International Terminal revamp, Brisbane Airport is also planning the development of a third terminal. Terminal 3 will serve domestic and international passengers, further cementing Brisbane’s role as a global travel hub.

“We’re in the early planning stages for Terminal 3, which will sit between our two runways,” de Graaff confirms. “Sustainability and accessibility will be central to the design of this new terminal, ensuring that Brisbane Airport is ready for the future of air travel.”

Brisbane Airport’s $5 billion transformation is poised to deliver a world-class travel experience, enhancing security, comfort, and convenience while setting a new standard for sustainability. By integrating cutting-edge technology and sustainable practices, Brisbane Airport prepares for and shapes the future.

 

 

 

Written by: Soo James

 

 

 

 

 

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