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Air Astana will introduce significant enhancements to Nomad Club frequent flyer programme on 17th May 2024. The upgrading of the programme follows an analysis of passenger feedback and marks an important milestone in the programme’s ongoing development.

 As part of the comprehensive update, the methodology for point allocation within the Nomad Club programme has been restructured. It will now be allocated based on the expenditure per fare, rather than per flight distance, as previously. In addition, the process for making bookings utilizing earned points will be improved, with direct accessibility using only one click on the homepage of airline’s website. Additionally, the minimum threshold for the acquisition of award tickets or upgrades will be dynamically adjusted in accordance with flight load.

During the transition period from 17th to 20th May 2024, Nomad Club services, including those at check-in, the reservation centre, sales offices, the website and the app, will be temporarily inaccessible. From 21st to 25th May, 2024, intermittent access to personal accounts may be experienced due to the ongoing corporate website upgrade. Nomad Club members are encouraged to complete any planned transactions within their personal accounts by 17th May 2024. Members’ statuses and accrued points will seamlessly transfer to the new system without any changes; while points earned from flights during the transition phase will be automatically credited.

Air Astana aims to conclude the transformation of the programme by end of summer, with new privileges available to Nomad Club members to be announced additionally. For more details on the Nomad Club programme changes, check out our FAQ section https://help.airastana.com/hc/en-gb/sections/18621311807890-Changes-to-Nomad-Club-Programme Any enquiries regarding Nomad Club services should be directed to Help Centre at help.airastana.com or by phone: +7 727 244 55 30.

Air Astana’s Nomad Club frequent flyer loyalty programme was launched on 1st December 2007 and currently has 600,000 members in 155 countries. It offers four membership tiers: Blue, Silver, Gold and Diamond.