Leading car rental company Budget Australia has been named Australia’s Most Outstanding Customer Service in the car rental industry at the Reader’s Digest Quality Service Awards 2023.
The win celebrates Budget Australia’s ongoing commitment in supporting Aussies to Get to the Good Stuff with hassle free car hire experiences. Budget Australia has a number of products and services that continue to evolve as the market changes to deliver to its customers the highest quality of service, including Budget PreCheck™, PhotoProofed™, and Fastbreak.
The Reader’s Digest Awards have become the leading indicator of excellence in customer service, celebrating the achievements of companies that are dedicated to supporting local consumers.
Tom Mooney, Managing Director of Avis Budget Group, Pacific, said: “We’re thrilled to celebrate another win at the Quality Service Awards. This is a great acknowledgement of our dedication to providing travellers with an affordable and accessible experience so that they can enjoy hassle-free rentals and get to the good stuff.”
“This award stands as a testament to our outstanding customer service, as well as our ongoing mission to put customers in the driver’s seat and support Aussies as they plan to get out there and explore the open road over the Summer.”
This year, Reader’s Digest surveyed 2,500 Australians to reveal the brands Australians trust the most across 33 different categories spanning the separate NSW, QLD, SA, VIC and WA markets.
