Etihad Airways has won three prestigious Business Traveller Middle East Awards at Palazzo Versace in Dubai. The national airline of the UAE bagged the ‘Best Cabin Crew’ award for the third consecutive year, along with the ‘Best Economy Class’ and ‘Best Frequent Flyer Programme’ awards for its Etihad Guest loyalty programme.
The awards were based on online votes by travellers and Business Traveller Middle East magazine readers. The gala ceremony, attended by the travel industry and media professionals, celebrated the achievements of airlines, airports, and hotels.
Etihad’s Cabin Crew was awarded for their warm and personal service inspired by traditional Emirati hospitality. The airline’s crew undergoes extensive training to ensure the highest safety, service, and hospitality standards. The cabin crew has consistently received great reviews from the airline’s guests and clients.
Antonoaldo Neves, Chief Executive Officer of Etihad Airways, expressed his gratitude to the airline’s cabin crew, guests, and the public for voting for Etihad. He also noted that the awards recognize and celebrate the achievements of the entire industry that boost tourism and business travel for the benefit of everyone.
Apart from winning three awards, Etihad also showcased its new Boeing 787 Dreamliner Business and Economy seats, which offer increased privacy, comfort, and intelligent technology. The airline also unveiled its new Economy dining experience designed with environmental sustainability as a priority. The dining equipment is reusable and forms a closed-loop recycling system.
Etihad’s partnership with Armani/Casa, offering a bespoke Business experience, was also showcased at the Arabian Travel Market. The jointly branded product range features custom-designed dining ware and soft furnishings.
With over 8 million members, Etihad Guest is one of the leading frequent flyer programmes globally. Over the past year, the loyalty programme has expanded its partnerships and Miles on the Go programme, offering more ways for guests to earn and be rewarded.
Etihad Airways’ recognition at the Business Traveller Middle East Awards comes as the airline looks to expand its global reach with new routes and increased partnerships. The airline’s commitment to providing exceptional service and comfort to its guests has made it a leading player in the aviation industry.
Written by: Stephen Morton