Air travel can be a hassle, but what if we could change that? NEOM Airlines, the newest player in the aviation industry, aims to revolutionize the way we travel by providing a personalized and seamless experience from start to finish. NEOM is a new city being built in the northwest of Saudi Arabia, and the company is taking the unique opportunity to create an airline and airport from scratch. This legacy-free approach allows the company to embrace advanced technology and provide a level of personalization never seen before in the industry.
The CEO of NEOM Airlines, Klaus Goersch, has worked for some of the world’s largest airlines, including British Airways and Air Canada, and he says that the opportunity at NEOM is beyond anything else out there. The airline will be an extension of NEOM: the place, the company, and the vision. The goal is to make the traveller’s journey as seamless as possible, starting from the moment you step into the airport. The company plans to use biometrics to recognize passengers via facial recognition and clear them for travel without the need for passport control. The airline will also offer lounge-style service at the airport, allowing passengers to collect loyalty points and enjoy a more relaxed experience.
The airline will start operating at the end of 2024, initially serving tourists, residents, and commercial partners travelling to and from NEOM. The company expects to have a global aviation hub, servicing the Middle East, Europe, America, and Asia, as time goes on. The resorts in NEOM will be going live in early 2024, and the airline will be focused on quickly servicing that demand. In 2026, the company plans to introduce new innovative aircraft and next-generation interiors to enhance the passenger experience.
NEOM Airlines is also committed to sustainability and plans to use sustainable fuel on every flight and source local foods for on-demand dining. The company will look at every component, right down to the carpets and single-use plastics, to ensure that it is doing its part to reduce its carbon footprint.
Inflight entertainment is another area where NEOM Airlines plans to go beyond the norms. Passengers will be able to enjoy big screens with a large product offering on every seat, and the company plans to offer 6G wifi to accommodate gaming, chat, and other online activities. The airline’s inflight entertainment system will be a showcase for the company and will reflect the values of the overall project.
The ultimate goal of NEOM Airlines is to provide a travel experience that is so seamless and enjoyable that passengers won’t even think about being on a plane or in an airport. The airline will be an ambassador for NEOM and will provide a showcase for the new city being built in Saudi Arabia.
In conclusion, NEOM Airlines is poised to revolutionize the way we travel with its commitment to personalization, sustainability, and advanced technology. The airline is starting from scratch, and this legacy-free approach allows it to create a completely new travel experience that is unlike anything we have seen before. With the launch of the airline and the resorts in NEOM in 2024, travellers can expect a completely different travel experience that will elevate their journey.
Written by: Jason Smith