Merlin Entertainments, the world’s second-largest visitor attraction operator, is delighted to announce the appointment of Susan Ang as the new Divisional Director for Asia-Pacific (APAC), Midway, effective 1 April 2023. Susan has been with Merlin for over six years and was most recently the Regional Director, Asia, Midway. With over 25 years of global experience in the tourism industry, Susan is well equipped to support Merlin’s APAC region through its next leap of growth – under the recently appointed Chief Executive Officer, Scott M O’Neil.
In her new role, Susan will lead the overall management, regional strategies and financial responsibilities for Merlin’s 32 attractions across the APAC region. This includes Merlin’s 22 attractions across Asia and 10 attractions in Australia and New Zealand.
Commenting on her appointment, Susan says, “The travel and tourism industry is dramatically bouncing back, and I am incredibly proud to take on this new role at such an exciting time for Merlin. As we look ahead to the next chapter of growth, we’ll be focusing on expanding the current portfolio of attractions, brands and partnerships in the region, and I’m really looking forward to spending more time with the very talented Merlin teams in Australia, New Zealand and China to achieve this.
“Merlin boasts a diverse and inclusive culture, and I aim to deepen this across all teams in the APAC region, achieving our goal to become the greatest place to work in the world.”
Based in Singapore, with regular visits to the region, including Australia, New Zealand and China, Susan will drive the regional strategies for Merlin’s 32 attractions across APAC.
Susan’s appointment follows the news that Rob Smith is returning to the UK and stepping into the new role of Managing Director, Midway, Merlin Entertainments.
Commenting on the appointment of Susan, Rob Smith says, “I am delighted to be passing the Divisional Director APAC Midway baton to the very talented and passionate Susan Ang. Susan is a powerhouse within the leisure and tourism industry; she leads with passion and conviction and is a strong, approachable leader with genuine care for people. Undoubtedly, the very talented teams across Midway APAC will drive even further success and growth under Susan’s leadership.”
Merlin’s global attractions include 10 LEGOLAND Resort Theme Parks and hotels, six Resort Theme Parks including Alton Towers, Heide Park and Gardaland, as well as a vibrant portfolio of renowned global brands in city destinations, such as SEA LIFE aquariums, Madame Tussauds, Peppa Pig World of Play, the Lastminute.com London Eye and Sydney Tower Eye. Merlin is continuing to expand, with three LEGOLAND Resorts in China under development and further openings planned across the US and Asia.
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