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American Express Global Business Travel (Amex GBT) and Amadeus have renewed their long-term strategic technology agreement to address the challenges and opportunities of the evolving business travel industry. This renewed partnership will empower Amex GBT to deliver enriched and high-quality customer experience and operational efficiency, enabling them to fulfil their strategic pillars and business priorities.

Through this renewed partnership, Amex GBT will leverage Amadeus’s technical capabilities to offer a wide range of content, including NDC-sourced content, to their customers efficiently and at scale. They will use the Amadeus Travel Platform to provide state-of-the-art disruption management solutions and support for customers, enhancing their overall travel experience.

Rajiv Ahluwalia, Amex GBT’s EVP of Global Supplier Partnerships, emphasized the importance of delivering value to customers and suppliers and bringing innovation into the marketplace. He stated that Amadeus, as a key partner, is ideally placed to help Amex GBT achieve these objectives.

Rajiv Rajian, Amadeus’s EVP and Chief Commercial Officer of Travel, Americas, expressed his excitement to work with Amex GBT to support their growth and meet the demands of today’s and tomorrow’s travellers. He highlighted their ability to connect the dots across the travel ecosystem, helping to overcome content fragmentation and build the journeys and experiences that travellers want.

The business travel industry has seen significant changes in recent years, and companies must adapt to meet the evolving needs of their customers. This renewed partnership between Amex GBT and Amadeus is a significant step towards transforming the future of business travel. By leveraging cutting-edge technology, the two companies can provide seamless and efficient travel solutions that will enhance the overall customer experience.

In conclusion, the renewal of the partnership between Amex GBT and Amadeus is a positive development for the business travel industry. By combining their expertise and technical capabilities, the two companies can offer high-quality content and services to their customers efficiently and at scale. This renewed collaboration marks an exciting step forward in the transformation of the business travel industry, and we can expect to see more innovative solutions from Amex GBT and Amadeus in the years to come.