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Mr Scott de Mestre, Head of Security, and Infrastructure from Employsure, Australia’s leading Employment Relations and Work Health and Safety specialists, commented, “There is a glaring lack of knowledge in small to medium-sized businesses when it comes to cybersecurity. A cybersecurity breach leads to a break in trust, increases the business risk, directly caused impacts the loss of revenue, and does reputational damage, all of which small businesses cannot afford.

Mr de Mestre added, “There are steps small business owners can take to protect their data and that of their clients”. Some things are better left to the experts, and business owners need to understand that they need to delegate some tasks to be trained and qualified professionals.

The recent large-scale attacks on Australian companies may seem new to many, but the reality is these attacks happen frequently, and businesses need to prepare for them.

The Australian Cyber Security Centre (ACSC) website contains valuable information tailored for small and medium businesses that assist with understanding the basics. These small businesses are the lifeline of local communities and rely heavily on local manpower and resources to keep functioning. Small businesses have just started to find their feet in the post-pandemic world, and they’re already crippled by labour and skills shortages. Sophisticated hackers do not perform many cyber-attacks. They are executed by people with the basic knowledge of how lax businesses can be.”

Small to medium-sized businesses have often been called the backbone of the Australian economy. Which explains why the recent cyberattacks came as a shock to many small business owners. Videos, articles, and seminars are some ways business owners can use to educate their staff on the basics.” Hiring cybersecurity experts can be an efficient way to protect the business.

Now, more than ever, businesses must protect their data. Business owners shouldn’t be ignoring cybersecurity. In 2020, Service NSW staff were phished, leading to the data of 104,000 people being accessed due to a lack of two-factor authentication. Employers can train their employees in cybersecurity awareness which will help them understand their duties. This data included names, email addresses, passwords, and partial payment data.

Research has found that criminals may have stolen their personal information from one in three Australian consumer households. And one of the largest hacks in Australian cyber history was in 2019, when the personal details of 137 million Canva users were stolen.

Cybersecurity breaches are another challenge for them to navigate, adding further stress to their overburdened shoulders. Employers often think the IT guys will deal with cybersecurity, but those are two very different issues and roles. They should have a basic understanding of what it entails, how robust their systems are, and what policies or procedures need to be in place.

Firstly, understand cybersecurity. The total economic impact of cybercrime in 2019 was approximately $3.5 billion. They are inundated on all fronts with inflation and supply chain issues. They are also unprepared and under-resourced for the challenges of a digital world.