MSC Cruises is launching an interactive trade e-training program, MSC Masters, on 12 July 2022, to help the trade to refresh their skills and learn about MSC Cruises.
Modules will include topics on MSC Cruises new ship MSC World Europa, pricing models, MSC Yacht Club, 360 virtual ship tours, Pre-paid packages, MSC Voyager Club, and Webinar classes. MSC Cruises Australia Commercial director, Lisa Teiotu, said Our biggest aim is to support our trade partners with the information they need to sell an MSC Cruise there are so many partners who have changed businesses or not sold a cruise in over 18 months.
What a great opportunity to refresh their skills in the run-up to what we hope will be a really successful wave season. Each module is designed to take 10 to 15 minutes to complete, covering key information to help agents share with their clients the reasons to book an MSC Cruise. A final exam will be taken by agents at the end of their training.
Upon completion participants will receive an MSC Master’s diploma, as a sign of appreciation for each trade partner completing their modules.
The first 200 travel partners to complete the MSC Masters e-training program, by 12 August 2022 will receive a 100 Gift Card, of their choice. In addition, five 50 Gift Cards will be on offer to win until 31 December 2022.
MSC Masters can be accessed via MSC Book. Enrolments will open on 11 July for e-training commencing 12 July.
Written by: Jill Walsh
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