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Some of you will have read my article about Wi-Fi at sea last week, if not CLICK HERE, but it is particularly gratifying that Meg Koffel, PR Director at Princess Cruises read it and in her as always, highly professional style, Meg took the opportunity to tell me all about Princess Cruises’ MedallionClass experience, which I had missed out from my report – so sorry and thank you Meg – and this is what Meg had to tell me.

As part of Princes Cruises’ MedallionClass experience (live across the entire Princess fleet), they offer guests MedallionNet which is the best WiFi at sea – it’s fast, reliable, affordable, and unlimited, and for guests who purchase Princess Plus option on their voyage, WiFi is included in their cabin fare.

Meg said she has experienced MedallionClass herself and can vouch for the phenomenal quality when Facetiming family at sea on the other side of the world, not to mention being able to stream Netflix onboard anywhere on the ship.

She said that MedallionNet sits within Princess Cruises’ MedallionClass experience and here are some key facts on MedallionClass that Meg thought I would find interesting, which I most certainly did and I am sure you will also:-

Princess Cruises now offers the smartest ships at sea thanks to its cutting-edge MedallionClass technology.

Featuring the award-winning OceanMedallion, the new technology is a game-changer, delivering a simple, effortless, and incredibly personalised cruise experience to every Princess guest.

From touchless check-in and keyless stateroom access to on-demand food and drink delivery, MedallionClass has revolutionised the way we cruise.

MedallionClass features the award-winning OceanMedallion – a wearable device that delivers guests a truly personalised and effortless cruise by anticipating and recognising their needs and desires throughout their holiday.

Personalised to each guest, OceanMedallion is the travel industry’s most advanced wearable device.

Each OceanMedallion interacts with Princess’ free MedallionClass app, to deliver a huge range of digital experiences to guests, including a free messenger service to contact friends and family onboard (other cruise lines charge for similar messaging services).

MedallionClass is made possible with 116 kilometres of cable, 7K+ sensors, 4K interactive stateroom portals, 650 readers, 100+ touchscreen portals in public areas.

Meg also provided some very exciting MedallionClass Key features Aussie and Kiwi guests will experience when we can cruise again:

Streamlined embarkation: Experience a TrulyTouchless check-in ‐ no phone, boarding pass or key card required.

Simplified guest safety training: Watch the ship’s safety video on a stateroom TV or personal device.

Easy ship navigation: Stay connected and locate family, friends or travel groups while onboard.

Keyless stateroom access: Enjoy keyless entry and personalised greetings.

Stay in touch – A free messenger service enables guests to easily contact friends and family on board.

TrulyTouchless payment: Pay for food and drinks completely touch-free.

Order food, drinks + more on-demand: Personalised delivery to wherever guests are on the ship.

Dine my way: Guests can dine how and where they want – selecting dining times and changing reservations for dining rooms and specialty restaurants. and book onboard activities:

View events, pre-plan and personalise itineraries.

On-demand entertainment: Video-on-demand systems let guests watch live TV and movies anytime, anywhere.

Event attendance indicator: Save onboard activities to a personalised itinerary to help guests decide what events to attend.

MedallionNet – the best Wi-Fi at sea: Fast, reliable, affordable, unlimited ‐ delivering unprecedented connectivity while at sea/ports.

Contact tracing: The technology speed assists with onboard contact tracing, expediting guest and crew notifications, isolation, and monitoring if needed.

Yes, Meg a lot of detail, but amazing and I had not realised how big a step forward Princess Cruises
had taken with MedallionClass, and like you, we are all really looking forward to when you can launch and introduce MedallionClass cruising to Aussies when cruising resumes in our region.

Thank you Meg.

A report by John Alwyn-Jones, Cruise Editor, Global Travel Media and Global Cruise News.