The Ritz-Carlton, Kapalua – a secluded luxury resort situated on Maui’s pristine northwest shore – is proud to announce its grand re-opening on November 16, 2020. Immersing guests in an authentic Hawaiian experience, the resort welcomes visitors back with fresh property enhancements, implementation of Marriott International’s industry-leading Commitment to Clean program and 22,000 acres of space allowing guests wide open spaces to roam while exploring miles of coastal and mountain hiking trails, award winning beaches and exclusive Kapalua experiences.
“With genuine care and comfort in mind, we are thrilled to re-open The Ritz-Carlton, Kapalua next month,” says General Manager Andrew Rogers. “Our exclusive location within the 22,000 acre Kapalua Resort allows our guests to be naturally distanced and enjoy Kapalua’s serene beauty throughout 34 square miles of lush, natural land. Upon their return, we look forward to welcoming our guests with the warm Aloha spirit that they have come to know and love, while ensuring they have a memorable stay.”
Property Enhancements
While the Hawaiian islands rested, the stewards of The Ritz-Carlton, Kapalua were busy making even more enhancements to the resort so that when the time was right, guests would be welcomed back with the aloha spirit for which the resort is known. With energy efficiencies and luxurious aesthetics in mind, the pools and Jacuzzis have been purposefully enhanced with high efficiency water systems in an effort to further malama (care for) the land while a sleek zero edge design creates a striking visual of the water having no physical boundary yet still being kept in place. Additionally form meets function in the three-tier central pool with new in-pool seating and sun shelf offer a refreshing respite while enjoying the warm Kapalua sunshine. Impressive lava rock formations adjoin the 10,000 square foot pool’s cascading waterfalls evoking the natural feel of the sacred Makaluapuna Point that fronts resort. Inside the recently refreshed guest rooms and suites, the comforts of home abound with all new plush, Ritz-Carlton signature mattresses and inviting sleeper sofas while 65” SMART televisions and super-sized WiFi for multiple streaming devices ensure the entire family will be delightfully entertained.
With distance learning becoming the norm for today’s traveling families, the resort also unveiled the Ka Lumi A’o Learning Lab with individual work stations and socially spaced homework areas. Students can study on their own or with the support of a personal Aloha Vacation Tutor who will have them covered in every subject from counting numbers to nuclear physics.
Mobile key and keyless entry door locks installed on all guest rooms and suites is another much- anticipated enhancement allowing guests the opportunity to bypass the front desk upon check in and use a mobile room key sent to their phone via Marriott Bonvoy mobile app. Also available via the app is mobile dining from the resorts featured restaurants and a responsive chat feature to ensure every need is met in a timely and efficient manner.
Commitment to Clean
Marriott’s industry-leading Commitment to Clean program has been implemented at The Ritz- Carlton, Kapalua as the resort continues to take hygiene and cleanliness standards very seriously. Highlights of the program include:
Enhanced Public Space and Guest Room Cleaning
Social Distancing Practices
Use of Masks for all associates and guests
Addition of Electrostatic Spraying to our cleaning protocols
For full details about the Commitment to Clean program, hotel amenities, dining options, recreational adventures with safe social spacing, and more, travelers are encouraged to visit the resort’s What to Expect Welcome page for the most current information.
More Opportunities for Space & Privacy
Tucked away in a private 54-acre enclave on Maui’s coveted Westside, The Ritz-Carlton, Kapalua is an exclusive retreat with acres of natural landscape to explore Hawaii’s natural beauty away from the more crowded parts of the island. Nestled within 22,000 acres of wide-open space, the resort is surrounded by a necklace of six award winning golden sand beaches, miles of coastal and mountain hiking trails and protected nature and marine preserves offering endless opportunity for exploration. Here guests will discover the ultimate luxury of space – and the ability to distance themselves both mentally and physically.
Ideal for those looking for a bit more privacy, The Ritz-Carlton, Kapalua is also home to 140 spacious suites including 107 Residential Suites in both one- or two-bedroom configurations. Ranging from 900 square feet to 2,550 square feet, each Residence offers a well-appointed kitchen boasting top-of-the line Wolf appliances, spacious living areas and thoughtfully tailored amenities. The newly released OOO (Out of Ordinary) Accommodations Package is conveniently curated so guests can seamlessly work and home(work) from the comfort of these Residences. Work or study at the kitchen island just like home or migrate to your private, spacious lanai or a luxurious poolside cabana overlooking the Pacific Ocean for a change of scenery. As part of this featured package, guests can draw inspiration from Kapalua’s lush, natural landscape and rich cultural heritage, reinvigorate with creative snack breaks or take a B.E. (beach education) class with a Cousteau-trained naturalist. For those travelers who prefer to spend additional time on Maui, the resort offers the option of a Stay Long, Play Longer Resort Vacations package with special rates for extended stays.
Pre-Travel COVID-19 Testing Resources
With the launch of Hawaii’s pre-travel testing program on October 15, 2020, the resort encourages guests to review Hawaii State government travel guidance and the mandatory Safe Travels application, as this information is updated frequently.
For more information or reservations at The Ritz-Carlton, Kapalua, please call (800) 262-8440, the hotel directly at (808) 669-6200 or visit The Ritz-Carlton Web site at www.ritzcarlton.com/kapalua.