Our Customer Service Team is available Mon-Sun, 8am-6pm AET and we’ll respond as soon as we can.
If you are an investor, please click here.
Please visit My Account on our site to:
- Cancel a hotel reservation
- View, print and resend a copy of your voucher or hotel confirmation
- Reset your password
- Update your email preferences and account information
If you need to cancel or modify an existing hotel reservation outside of our Service hours please contact the hotel directly. For immediate questions or concerns, please call +61 (2) 8880-0246.
