Plaza Premium Group (PPG) and Japanese tourism specialist JWIDE debuted a first-of-its-kind hospitality service – the City Terminal by Plaza Premium Lounge – in the Osaka area to serve all travelers, regardless of whether they are taking a plane, train or bus.
The location was selected in the vibrant heart of Osaka, a bustling commercial hub, to be conveniently accessible by various modes of transportation, including buses and trains. The City Lounge is situated within all the major tourist areas within Osaka, as well as within the transportation routes that lead to nearby cities of Kyoto, Nara, and Nagoya.
Staff at the lounge are ready to provide travel advice and detailed tourist information from the travel concierge. Visitors to the lounge can receive information about local hidden gems, booking for transportation tickets, and arrangement of limousine services. Importantly, the lounge team can provide services in multiple languages including Japanese, English, Chinese and Korean, so that all travelers, regardless of whether they are using the lounge, can ask questions.
To ensure that travelers can continue to taste and see the local delights in between their journey in and out of Osaka, the lounge also offers temporary luggage storage and delivery services. Currency exchange and umbrella loans are also available at the lounge. The City Terminal is fully equipped with Wi-Fi and provides a comfortable space for weary travelers to relax and enjoy a selection of meals and drinks, which include Costa Signature Blend complimentary coffee, complimentary tea, soft drinks, and a selection of instant soups of your choice. Guests can also enjoy light snacks.
Located at 1-1-3,Kita-ku Shibata, Osaka-shi, Osaka, and within a stone’s throw of major hotels, award-winning restaurants and shopping centres.
“Since our founding 26 years ago, PPG is known for our award-winning, independent global network of airport lounges,” said Mei Mei Song, Director of Global Brand and Transformation. “The City Terminal is an extension of our mission to make travel better, regardless of where that journey is happening. We are delighted to bring the practice of caring hospitality that we have honed in airports to this unique lounge, and we hope that this will make Osaka an even more welcoming destination for visitors.”
“With the increase in foreign visitors to Japan, it is essential for the country to provide better services and hospitality. We aim to make Japan a more convenient, reliable, safe, and comfortable destination for both foreign visitors and Japanese residents.” said Teppei Nishino, founder and CEO of JWIDE. “To this end, we have partnered with Plaza Premium Group to establish our first City Terminal in Osaka Umeda. Moving forward, we plan to expand City Terminals and Lounges to major terminal stations, city centres and airports nationwide. Our goal is to support tourism, business trips and local sightseeing in Japan.”
The City Terminal is a joint venture between PPG and JWIDE, bringing together PPG’s expertise in travel hospitality with JWIDE’s specialisation in the Japanese inbound travel market, with the aim of co-creating unique and innovative travel experiences.
The partners’ future plans include jointly expanding the lounge service network in Japan, to Osaka, Kyoto, Tokyo, Fukuoka and Sapporo, in airports and city center transportation hubs. Additionally, the two companies are jointly welcoming collaboration with different industries and clients to create a better journey for international travelers as well as domestic travelers and Japanese residents.
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