On 28 September 2026, SWISS will bring the new high-speed internet powered by Starlink on board. It will provide fast and reliable internet bandwith above the clouds. A SWISS Airbus A320neo will be the first aircraft to feature the new service.
Swiss International Air Lines (SWISS) is gradually introducing satellite-based internet connection on board. The Starlink technology will provide guests with fast and reliable internet throughout their journey, from gate to gate. The internet service will be available free of charge for Miles & More members and Travel ID users, across all travel classes. Guests will be able to send messages, share photos and use a wide range of online services.
The offering is being introduced across the Lufthansa Group under the name «Lufthansa Group Wi-Fi powered by Starlink». At SWISS, the first aircraft to be equipped with the new technology is an Airbus A320neo. The aircraft, registered HB-JDM and named «Iseltwald», will enter scheduled service on 28 September 2026. Its first flight will operate as LX1852 from Zurich to Thessaloniki.
Expanding fast, reliable connectivity onboard SWISS
Soon, SWISS will equip three aircraft from the Airbus A320 family with the new internet connectivity. The installation will then continue gradually across the fleet. By end of 2029, the entire SWISS fleet is expected to be equipped with the new technology.
The new internet service is another step in enhancing the travel experience for our guests. With «Lufthansa Group Wi‑Fi powered by Starlink», connectivity will become even faster, more reliable and available across the entire SWISS fleet.
Simple guidelines for onboard use
To ensure that everyone feels comfortable on board, a few simple rules also apply when using the new internet connection. Guests watching videos or listening to audio content are kindly asked to use headphones and pay attention to crew announcements. Voice and video calls are not permitted as is broadcasting live content during the flight. Guests sharing photos, videos or other content from the aircraft should respect the privacy of other passengers and crew.
How Starlink technology works
How does a message sent from an aircraft high above the clouds reach a smartphone on the ground? Our latest story in the SWISS Magazine follows its journey from a passenger seat into space and back to Earth in a matter of seconds.
Swiss International Air Lines (SWISS) is Switzerland’s leading air carrier. With one of Europe’s most advanced aircraft fleets, SWISS is a premium airline that provides direct flights from Zurich and Geneva to keep Switzerland connected with Europe and the world. Its Swiss WorldCargo division offers an extensive range of airport-to-airport airfreight services for high-value, time-critical and care-intensive consignments.
SWISS embodies Switzerland’s traditional values and is dedicated to delivering the highest product and service quality. The company also helps drive the decarbonization of the airline sector by modernizing its aircraft fleet, using sustainable aviation fuels and bringing ever greater efficiency to its operational processes. SWISS is part of the Lufthansa Group, and is also a member of Star Alliance, the world’s biggest airline network.
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