After two years of construction walls and scaffolding, the SEA Gateway Project now offers a lighter, brighter, more efficient and modern customer experience.
“Everyone has worked tirelessly to bring this multi-level project to life as a portal to the Pacific Northwest,” said Port of Seattle Commission President Ryan Calkins. “This level of customer service and ease is what people have come to expect of a top-tier international airport, and together, we’ve delivered.”
The $546 million project adds Alaska Airlines innovation technology with the first at-scale automated bag drops, efficiency upgrades, light-filled open spaces, Bridge Level check-in, upgraded baggage claim devices, digital monitors, new art displays throughout, a redesigned security checkpoint, upgraded restrooms, and new entry/exit doorways with safety bollards and accessibility ramp accommodations.
“From initial planning to final construction, this project has been years in the making in partnership with the Port of Seattle – achieving the goal of reducing the time our guests spend in line at the airport,” said Shane Jones, Senior Vice President of Fleet, Revenue Products and Real Estate at Alaska Airlines. “We now have an amazing space with innovative technology in our lobby that provides for a more seamless travel experience.”
Passengers move about the new Alaska Ticketing Lobby, using the new check-in kiosk technology. The renovated lobby is lighter, brighter, and more modern, with higher ceilings, upgraded digital signage, and more convenient features to make the journey easier
Even more exciting project completions are on the way for Upgrade SEA ahead of this summer’s international soccer tournament in June. The C Concourse Expansion will add four new floors of amenities and services, while the Roadway Improvements project will add two more lanes and efficiencies into the airport garage and drives.
Openings in the last year
These upcoming completions are in addition to projects that opened last year. Passengers started using the redesigned Checkpoint 6 prior to the winter holidays, and the new Checkpoint 1 at the south end of Baggage Claim opened in June. This is great news for all, as 93% of all passengers made it through security checkpoints in less than 20 minutes in 2024 Additionally, $62 million went into completing Restroom Renovations on B, C, and D Concourses. Plus, the A Concourse Expansion for Lounges is now ready.
More SEA Gateway details
Redesigned Checkpoint 6 — doubled the space in front, tripled the recompose area in the back, and reconfigured the six lanes for higher efficiency.
Created new Bridge Level check-in/bag drop — more ways for passengers to breeze through check-in between Skybridges 5 and 6.
Improved Baggage Claim Level — new claim devices at 15 and 16, lighting, ceiling fixtures, digital monitors, widened seating areas, and multiple art display cases.
Upgraded the drives — refreshed and updated door portals, new access ramps at all entrance/exits updated to meet ADA standards, and longevity modifications for two glass elevators.
Updated restrooms — six more women’s stalls, 4 more men’s fixtures, Companion Care adult changing tables, Nursing Room, and water fountain and refill station.
Added public art throughout — eight major public art installations in the project: 2 on Bag Claim level, 2 on Skybridge level, and 4 on Ticketing and Esplanade level.
Sustainability — On track to achieve LEED Silver for Commercial Interiors certification due to the many energy-efficiency improvements incorporated into the design.
Infrastructure upgrades — HVA, electrical, plumbing, plus fire and life safety systems.
