Zoom Travel Insurance has been crowne 2025 Best Value Travel Insurance by Finder’s annual Travel Insurance Awards, cementing its reputation as one of Australia’s most affordable and reliable travel insurance providers.
The award carries extra weight, given Finder’s status as one of Australia’s most trusted comparison platforms, with its award results determined independently, free from any commercial or financial influence.
Natasha Sullivan, Marketing Manager for Zoom Travel Insurance says, “At a time when travel costs are rising, we’re proud to be recognised for delivering affordable yet high value comprehensive cover that gives travellers peace of mind without the premium price tag.”
“With over 1.5 million Australians heading overseas in the last quarter alone, the need for affordable cover is growing. Zoom’s win provides reassurance that travellers can access quality protection while keeping their budgets in check.”
Zoom Travel Insurance proves its worth with million-dollar claim payout
As a testament to Zoom Travel Insurance’s commitment to protecting Australian travellers, a recent case highlighted just how crucial cover can be in a crisis.
While travelling solo through the US, a female traveller required emergency surgery, extensive rehabilitation, family assistance, and a specialist nurse to accompany her return home- with her medical costs totalling over one million dollars. Despite the scale and complexity of the ordeal, Zoom covered every step of her journey, ensuring the customer could focus on recovery rather than costs.
Reflecting on the experience, the customer said: “They [Zoom] were amazing. At every step we were blown away by how professional, loving and caring everyone was. I cannot fault anybody along the way.”
Zoom’s support went far beyond financial assistance, providing round-the-clock care through its emergency assistance team and ensuring the customer’s family had the help they needed.
“At Zoom, our customers are always our top priority. When the unexpected happens, we aim to deliver peace of mind, support and genuine care,” says Sullivan.
Finder travel insurance award methodology
After an independent review of more than 30 providers, Zoom was found to be the top candidate for Best Value Travel Insurance. Finder assessed policies across 14 key features – including medical cover, cancellation costs, luggage protection, and price, with Zoom emerging as the standout for delivering strong, comprehensive cover at an exceptional price point.
Who are Zoom?
Travel insurance is a no brainer, but not all policies are the same.
Zoom travel insurance believes that all Australians should be able to afford quality travel insurance no matter where they’re zooming to. We keep our prices low by offering flexible options that allow you to tailor your cover, without compromising on world-class emergency assistance services.
Zoom Travel Insurance (Zoom) is a Registered Business Name of The Insurance Geeks Pty Ltd. The founders are pioneers of the online travel insurance industry and have been innovating and selling travel insurance products for over twenty years. Policies are underwritten by HDI Global Specialty SE – Australia.
