Following last week’s announcement of AVIAREPS being appointed as the official representative of BestPrice Travel in the Australian market, TripAdvisor officially named BestPrice Travel as a winner of the 2025 Travelers’ Choice Award, recognizing the company among the top 10% of travel agencies worldwide for the tenth time.
The TripAdvisor Travelers’ Choice Award is an annual recognition granted to the top 10% of over 8 million businesses listed on TripAdvisor across hospitality, transportation, and tourism. The award is based entirely on traveller feedback and reflects consistent excellence in service, value, and guest satisfaction. To qualify, a business must be listed on TripAdvisor for at least 12 months and maintain a significantly higher volume and quality of reviews compared to competitors over the time.
In Vietnam, only a limited number of travel agencies have received this distinction, and BestPrice Travel is one of the few to have won it ten times since 2014 (interrupted only by the pandemic).
Speaking about the 2025 award and those before it, Ms. Hien Kim, General Manager of BestPrice Travel, shared:
“These awards are not just a recognition. They reflect the trust our travellers place in us and the passion our team has poured into every itinerary, message, and journey over the past 10 years. In today’s world, people seek travel that is not only beautiful but also personal, safe, and enriching. That is what we strive to deliver every single day.”
On TripAdvisor, BestPrice Travel has earned nearly 3,800 reviews, with over 95% rated “Excellent”, a powerful reflection of the company’s dedication to exceptional service. These glowing testimonials speak to the heart of BestPrice’s philosophy: personalized, professional, and consistently reliable.
Established in 2010, BestPrice Travel has grown from a startup team into one of Vietnam’s most trusted inbound tour operators, with service coverage across Vietnam, Cambodia, Thailand, and Laos. The company now boasts a team of over 300 professionals, with offices across six countries and a proud record of serving more than 500,000 travellers annually. BestPrice is widely recognized for its premium Halong Bay cruises, customized Vietnam-Indochina tours, and a full suite of expertly curated travel services supported by real-time customer care.
In 2025, BestPrice Travel is turning a new page, introducing a pioneering lineup of travel programs that seamlessly blend wellness, culture, and connection. These experiences go far beyond typical tours. Guests can take part in multi-day retreats featuring both modern diagnostics and traditional therapies, such as comprehensive checkups followed by herbal detox treatments and meditation in nature. They’ll engage with Vietnamese artisans through private workshops in centuries-old villages, enjoy nourishing meals tailored to their health profiles, and participate in local rituals that foster reconnection with self and place. In short, this is not just a vacation but a complete rejuvenation of body and soul.
But BestPrice Travel’s ambition in 2025 reaches far beyond product innovation. The company is also strengthening its ecosystem through strategic partnerships with major airlines, OTAs, DMCs, and tourism boards across Asia, namely Thailand, Malaysia, and so on to secure exclusive deals for customers.
At the same time, it is working with travel influencers and content creators in key markets like the U.S., Australia, and Europe to promote Vietnam’s image as a world-class destination. In parallel, BestPrice is implementing AI-powered consultation tools to improve trip personalization and traveller support.
Together, these moves represent BestPrice’s long-term aspiration: to qualify for the Tripadvisor Best of the Best Award, which recognizes the top 1% of travel companies worldwide.
“It’s a long journey for a Vietnamese brand to reach that top 1%,” Ms. Hien Kim concluded, “but it’s not impossible. With our expertise, dedication, and customer-first mindset, we believe Vietnam can inspire the world, not just as a place to visit, but a place to feel connected, restored, and inspired.”
