In a strategic move to elevate travel agent support during the critical wave period, Celestyal has introduced an innovative trade portal, ‘The Celestyal Compass’. Launched globally last week, this comprehensive platform is set to redefine how agents interact with the brand, offering a wealth of resources, training, and exclusive perks designed to enhance their performance and sales.
The portal integrates a groundbreaking learning platform, ‘Celestyal Campus,’ which provides structured training modules on essential topics. Agents can dive into the nuances of Celestyal’s two-ship fleet, gain insights into its celebrated itineraries, explore shore excursion opportunities, and master techniques to drive sales growth. Completing modules earns agents “stars,” unlocking exclusive benefits and recognition for their expertise.
Empowering Agents with a One-Stop Solution
‘The Celestyal Compass’ is more than just a training hub—it’s a centralized reference point for all agent needs. From the latest marketing assets to updates on ongoing campaigns, this platform ensures travel professionals can access everything they need in one seamless location. Travel agents can enrol and start their journey at CelestyalCompass.com.
Tim Locke, Celestyal’s Director of E-Commerce, highlighted the significance of the launch, stating,
“The launch of ‘The Celestyal Compass’ is a milestone moment in both our digital and trade strategy. It includes everything that agent partners—our ‘Celestyal Navigators’—need to learn about our ships, onboard experiences, itineraries, and much more, all at their fingertips in an easy-to-use platform. By launching in time for wave, we’re giving agents the best possible chance to boost their sales during this key time of year.”
Strengthening Digital Presence with a New Consumer Platform
Celestyal has also rolled out a revamped consumer-facing website as part of its ongoing commitment to innovation. This enhanced site delivers an intuitive, personalized browsing experience, improved educational resources, and more straightforward navigation. The digital overhaul reflects Celestyal’s dedication to supporting agents and travellers by providing seamless access to essential tools and information.
Travel agents and partners are encouraged to use these new resources and contact their local Celestyal business development representative for further guidance. The support team can also be reached at 1800 648 737 for personalised assistance.
Written by: Karuna Johnson