The Ascott Limited (Ascott), the lodging business unit wholly owned by CapitaLand Investment (CLI), marked another year of record wins at the 31st World Travel Awards 2024, held in Madeira, Portugal on 24 November. Ascott secured 35 awards across global and regional categories, surpassing last year’s total of 34. Crowning this achievement, Ascott was once again named ‘World’s Leading Serviced Apartment Brand’, a title it first won in 2021. Including last year’s win by Citadines, one of Ascott’s brands, this marks the company’s third ‘World’s Leading Serviced Apartment Brand’ title in the last four years.
Another global title won by Ascott was the coveted ‘World’s Leading Serviced Apartments’, awarded to La Clef Champs-Elysées Paris by The Crest Collection for the second consecutive year. This title has been held by an Ascott property for three straight years, with Ascott Bonifacio Global City Manila in the Philippines winning in 2022. Housed in a Haussmannian-style building built by the Hennessy family in 1907, La Clef Champs-Elysées Paris by The Crest Collection offers a luxurious stay in the heart of Paris, France, just steps from the city’s most famous landmarks. With its rich history and prime location, the property embodies the Parisian art of living, gastronomy and haute couture, making it an ideal choice for guests seeking exceptional experiences in the City of Light. The property was also named ‘Europe’s Leading Serviced Apartments’ for the sixth consecutive year at the World Travel Awards – Europe 2024.
In addition to its two global titles, Ascott received 33 awards across regional categories in Asia, Oceania, Europe and the Middle East this year. Within Asia, its flagship namesake brand, Ascott, was named ‘Asia’s Leading Serviced Apartment Brand’ for the ninth year, while Ascott Makati in Manila, Philippines, took home the title of ‘Asia’s Leading Serviced Apartments’ for the second year. Ascott’s brands were also recognised as leading serviced apartment brands in Europe, the Middle East and Oceania. Following its venture into the resort space, Ascott clinched its first-ever win in the ‘Asia’s Leading Family Villa Resorts’ category with Oakwood Ha Long in Vietnam.
Ms Tan Bee Leng, Chief Commercial Officer, Ascott, said: “We are truly honoured to be recognised once again as the ‘World’s Leading Serviced Apartment Brand’ at this year’s World Travel Awards, with our largest-ever count of 35 wins. 2024 has been a milestone year for Ascott as we celebrate 40 years of hospitality excellence. Highlighted by our year-long Ascott Unlimited campaign, we launched exciting strategic initiatives across all our brands to engage and delight our guests, owners and associates like never before. Notably, our landmark partnership with Chelsea Football Club as its Official Global Hotels Partner and the debut of our Ascott Privilege Signatures global series, offering exclusive experiences at world-class events for our Ascott Star Rewards members. Ending the year on such a high note with these prestigious accolades from the World Travel Awards is incredibly gratifying. It is especially rewarding to see how beloved our brands are across the globe.”
“The awards are a testament to the dedication and hard work of our associates, who consistently deliver exceptional service across our global portfolio. I am incredibly proud of our team and excited for what lies ahead as we pursue even greater ambitions, supported by our distinctive flex-hybrid hotel-in-residence model. This innovative approach, which seamlessly combines the flexibility of serviced apartments with the hospitality of hotels, has resonated deeply with both our guests and owners. It offers guests the comfort and choice they seek, while providing owners with a versatile solution that adapts to changing market demands. Looking ahead, we see tremendous opportunities for Ascott to continue delivering world-class hospitality excellence to our guests worldwide, wherever they choose to stay with us,” she added.
Established in 1993, the World Travel Awards are widely regarded as the ‘Oscars’ of the global travel industry, recognising and celebrating excellence across all sectors of travel, tourism and hospitality. The awards include regional categories, culminating in the grand global event. Voted on by both industry professionals and consumers, the awards are a prestigious mark of distinction, honouring the very best in the global travel industry.
The full list of awards won by Ascott and its properties at the World Travel Awards 2024 is appended below:
World Travel Awards 2024 – Grand Final
World’s Leading Serviced Apartment Brand 2024: The Ascott Limited
World’s Leading Serviced Apartments 2024: La Clef Champs-Elysées Paris by The Crest Collection
World Travel Awards – Asia 2024
Asia’s Leading Serviced Apartment Brand 2024: The Ascott Limited
Asia’s Leading Serviced Apartment 2024: Ascott Makati
Asia’s Leading Family Villa Resorts 2024: Oakwood Ha Long
Hong Kong’s Leading Serviced Apartment Brand 2024: The Ascott Limited
India’s Leading Serviced Apartment Brand 2024: Somerset
India’s Leading Serviced Apartments 2024: Somerset Greenways Chennai
Indonesia’s Leading Serviced Apartments 2024: Ascott Kuningan Jakarta
Indonesia’s Leading Serviced Apartment Brand 2024, The Ascott Limited
Japan’s Leading Serviced Apartments 2024, Oakwood Premier Tokyo Midtown
Kazakhstan’s Leading Serviced Apartments 2024: Somerset City Centre Atyrau
Malaysia’s Leading Serviced Apartment Brand 2024: The Ascott Limited
Philippines’ Leading Serviced Apartment Brand 2024: Ascott The Residence
Philippines’ Leading Serviced Apartments 2024: Ascott Bonifacio Global City Manila
Thailand’s Leading Hotel Residences 2024: Oakwood Hotel & Residence Sri Racha
Thailand’s Leading Serviced Apartment Brand 2024: Ascott The Residence
Thailand’s Leading Serviced Apartments 2024: Ascott Sathorn Bangkok
Vietnam’s Leading Serviced Apartment Brand 2024: The Ascott Limited
World Travel Awards – Europe 2024
Europe’s Leading Serviced Apartment Brand 2024: Citadines
Europe’s Leading Serviced Apartments 2024: La Clef Champs-Elysées Paris by The Crest Collection
Belgium’s Leading Serviced Apartments 2024: Citadines Sainte-Catherine Brussels
England’s Leading Serviced Apartment Brand 2024: Citadines Apart’Hotel
England’s Leading Serviced Apartments 2024: Citadines Trafalgar Square London
France’s Leading Serviced Apartment Brand 2024: Citadines Apart’Hotel
France’s Leading Serviced Apartments 2024: La Clef Louvre Paris
Spain’s Leading Serviced Apartments 2024: Citadines Ramblas Barcelona
Türkiye’s Leading Serviced Apartments 2024: Somerset Maslak Istanbul
World Travel Awards – Middle East 2024
Middle East’s Leading Serviced Apartment Brand 2024: The Ascott Limited
Dubai’s Leading Serviced Apartments 2024: Citadines Culture Village Dubai
Saudi Arabia’s Leading Serviced Apartment Brand 2024: The Ascott Limited
Saudi Arabia’s Leading Serviced Apartments 2024: Ascott Rafal Olaya Riyadh
United Arab Emirates’ Leading Serviced Apartments 2024: Ascott Park Place Dubai
World Travel Awards – Africa 2024
Africa’s Leading Serviced Apartments 2024: Somerset Westview Nairobi
World Travel Awards – Oceania 2024
Oceania’s Leading Serviced Apartment Brand 2024: Quest Apartment Hotels
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