Flight Centre Travel Group (FCTG) has introduced an exclusive range of branded travel insurance products explicitly crafted to cater to the needs of Australian travellers. Available for booking through popular FCTG brands—Flight Centre, Travel Associates, and Cruiseabout—the new insurance options aim to redefine travel protection by ensuring clients an enhanced, seamless experience.
In partnership with Europ Assistance, a global leader in emergency support services, FCTG is rolling out travel insurance packages with comprehensive features tailored to suit diverse traveller demographics. This collaboration brings peace of mind to FCTG’s core leisure markets, positioning Flight Centre as a leading provider of travel protection solutions designed with travellers in mind.
James Kavanagh, CEO of FCTG Global Leisure, emphasized that the new insurance offerings are structured to enrich the travel experience. “Our customers place significant trust in us to create memorable travel journeys, and we are committed to ensuring they have a safe and enjoyable experience from start to finish,” he said. “This new range of travel insurance—powered by Europ Assistance—represents a world-class solution for travelers, giving them comprehensive protection and peace of mind.”
A Broad Range of Protection: Tailored to Diverse Needs
The travel insurance range includes:
- Flight Centre Travel Insurance Powered by Europ Assistance
- Travel Associates Travel Insurance Powered by Europ Assistance
- Cruiseabout Travel Insurance Chartered by Europ Assistance
This lineup reflects FCTG’s commitment to offering coverage that resonates with different travel styles. Whether it’s a luxury getaway, a family holiday, or a specialized cruise experience, these insurance products provide a range of unique benefits. Of particular note is the specially designed coverage for cruise travellers, offering an extra layer of protection as they embark on journeys over water—a feature uncommon in many standard travel insurance policies.
Anna Gladman, CEO of Europ Assistance ANZ, expressed enthusiasm for the collaboration. “Our partnership with Flight Centre Travel Group allows us to bring Australian travelers an integrated travel protection solution backed by over 60 years of experience and an extensive global network. Together, we are well-positioned to deliver reliable travel insurance solutions that cater to Flight Centre’s diverse customer base.”
Introducing the Flight Centre Captain’s Pack for Added Value
FCTG is enhancing its flagship Flight Centre brand offerings with the Captain’s Pack, a value-added protection plan that aligns with the new insurance options. The Captain’s Pack provides travellers with additional features such as lost baggage tracking and bonus spending money, including a 5% discount on Flight Centre Travel Insurance across three coverage tiers: Value, Plus, and Cruise.
Andrew Stark, Managing Director of Flight Centre Global, highlighted the success of the Captain’s Pack among Australian travellers. “More than 75% of Flight Centre customers in Australia choose to add a Captain’s Pack to their booking because it provides extra value and peace of mind,” Stark said. “The Captain’s Pack allows travellers to customize their experience with additional benefits, including our exclusive discount on travel insurance. It’s a flexible option that resonates strongly with our clientele.”
This flexible insurance offering allows travellers to enjoy a personalized approach to insurance, scaling up the value of their protection as desired. With the Captain’s Pack, FCTG underscores its commitment to ensuring every traveller feels secure, whether embarking on a short holiday or a more extended overseas adventure.
Australia First—With Global Expansion on the Horizon
Initially available in Australia, FCTG’s branded travel insurance will soon launch in other international markets, expanding the benefits of tailored travel protection to travellers worldwide. Australian customers can book the new insurance range and the Captain’s Pack add-on in-store starting Wednesday, October 30.
This launch is not just a new product offering; it represents FCTG’s ambition to reshape the travel insurance landscape. By aligning with Europ Assistance, a trusted name in global traveller support, Flight Centre is positioning itself at the forefront of travel safety and security, underscoring its dedication to its customers’ well-being.
For a trusted, comprehensive travel insurance experience backed by decades of expertise and a network that spans continents, travellers can now rely on FCTG’s new range. As Australians continue to explore the world, they can do so with the added assurance that their journeys are covered, secure, and supported by two industry giants dedicated to their safety.
Written by: Yves Thomas
