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Rocky Mountaineer has raised the bar in travel agent support, debuting an advanced online Agent Portal designed to simplify booking, provide robust marketing tools, and equip agents with exclusive resources. With seamless navigation and updated features, the portal promises a more efficient and informative experience for travel agents, redefining their ability to offer premier rail journeys across scenic North America. The new portal, which maintains the accounts of all existing users, is available at agentportal.rockymountaineer.com.

The platform’s enhancements streamline operations, reduce booking friction, and arm trade partners with tools essential for marketing Rocky Mountaineer’s unique journeys. Among the top improvements, travel agents can now explore and book tour packages faster and more accurately, thanks to the newly refined search system. Designed with simplicity and speed, this feature enables agents to quickly compare and select packages that align with clients’ preferences, giving them an edge in providing a more personalized service.

Centralized booking management further simplifies the process. Agents can now create quotes, hold inventory, and finalize bookings—all within the same portal. This shift to a more integrated system reduces the steps needed to confirm reservations, allowing agents to focus on meeting client’s needs rather than navigating multiple tools.

Rocky Mountaineer Vermilion Train.

In addition to these practical improvements, the portal introduces a suite of marketing and sales tools, helping agents easily promote Rocky Mountaineer’s rail experiences. The platform’s repository includes brochures, customizable marketing materials, and high-quality digital assets that agents can personalize for their clients’ interests. Additionally, an Inside Track Newsletter subscription offers trade partners insider tips, the latest product news, and exclusive promotions—keeping agents informed and well-prepared to drive sales.

The portal also features a comprehensive learning and training centre, reinforcing Rocky Mountaineer’s commitment to empowering its partners. Through the centre, agents can access exclusive discounts, essential information on Rocky Mountaineer’s rail routes and destinations, and a range of training modules. Whether agents are new to rail tourism or seasoned professionals, the learning hub provides valuable resources to enhance their knowledge and sales capabilities.

Adding to the convenience, a notification system keeps agents updated with real-time announcements about operational changes, promotional offers, and news, making it easier for agents to stay current without leaving the platform.

Rocky Mountaineer’s reimagined Agent Portal exemplifies its dedication to supporting trade partners with best-in-class tools. By enhancing functionality, offering centralized resources, and fostering continuous learning, Rocky Mountaineer equips agents to serve clients better and promote the allure of luxury rail travel through North America’s breathtaking landscapes.

With the new Agent Portal, Rocky Mountaineer elevates the agent experience and sets a new standard for how the travel trade industry can empower partners. Visit the Agent Portal to access these benefits or register as a new user.