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The Helloworld Travel Academy has reached a huge milestone with over 10,000 travel advisors passing through its ‘doors’ since launching in Australia in May 2022.

Since then, the Academy has gone from strength to strength, with 560 new Travel Advisors coming into the industry and either completed or completing the valuable Certificate III in Travel. In addition to the Cert III students, over travel advisors across all levels of experience, have attended the Academy for a variety of training in Product, Destination, Technical and Human skills in both virtual and face to face sessions. Plus, a range of popular Masterclasses in Cruise, Touring and Air.

Academy team 3

The mission of the Travel Academy is to give new travel advisors the skills, knowledge and support needed to be successful in the travel industry and hit the ground running.  In addition to growing the talent pool with new entrants to the industry, there is also a focus on the ongoing professional and personal development of existing travel advisors as the Academy offers training and support to all advisors within the Helloworld retail travel networks.

The Academy is under the stewardship of Helloworld General Manager of Training Kelley Matson, who is delighted to be a part of it and to share in the success stories of the graduates.

“I am so thrilled with the level of passion, commitment and success we are seeing from our recent graduates and Rookies to the industry. They are shining brightly and proving a real assist to the travel industry.  They inspire myself and my team every day. On top of that, to have facilitated training to over 10,000 attendees at all levels of experience and across all the Helloworld networks is something I could only have imagined.” enthused Matson.

On the horizon for the Academy is a selection of detailed learning pathways for all stages of travel advisor careers, making it easier to focus on the areas of learning that will enhance their development. Plus, the Academy is working on the launch of comprehensive owner, manager and emerging leader training programs that will focus on future proofing the travel agency network at Helloworld.