Located strategically between Clarke Quay and Chinatown, Park Regis by Prince Singapore is a distinctive property that combines Australian hospitality’s unique warmth with the refined elegance of Japanese aesthetics. We had the pleasure of interviewing Steven Tang, General Manager of Park Regis by Prince Singapore, to delve into how the hotel’s bi-cultural heritage shapes its design, service ethos, and commitment to sustainability.
1. Embracing a Bi-Cultural Heritage
Steven Tang, General Manager of Park Regis by Prince Singapore.
When asked how the hotel integrates its Australian and Japanese influences, Tang shares that the property is designed to reflect both cultures in its form and function. The interior spaces embrace Japanese minimalism—highlighted by clean lines, natural materials, and serene decor—while the service embodies the welcoming spirit of Australia. This unique fusion is more than just aesthetics; it translates into a guest experience that blends tranquillity with warm, attentive hospitality.
“Our guests often comment on the calming atmosphere of the hotel, which provides a peaceful escape from the bustling city while maintaining the high service standards that both cultures value,” Tang explains.
2. Biophilic Design Enhances Guest Comfort
Prince Singapore’s recent refurbishment of Park Regis goes beyond a fresh look, integrating biophilic design principles that Tang believes enrich the guest experience. Using natural wood, earthy tones, and greenery throughout the property, the hotel creates a tranquil retreat connecting guests to nature, even in the city’s heart.
“Our biophilic design concept was developed with Seibu Prince Hotels & Resorts’ vision to provide a peaceful and nature-inspired environment, combining Australian warmth with Japanese serenity,” Tang elaborates.
3. A Focus on Sustainability
Sustainability is at the core of the hotel’s recent updates. Park Regis by Prince Singapore has introduced initiatives such as eliminating single-use plastics and incorporating eco-friendly materials throughout the property. Tang notes that the hotel has installed filtered water dispensers in all guest rooms, significantly reducing plastic waste while offering guests a more sustainable stay.
Additionally, the hotel’s mobile key access system, available via the Park Regis by Prince app, minimizes the need for plastic key cards, creating a streamlined, contactless check-in experience that reduces environmental impact.
4. Aligning with Seibu Prince’s Broader Sustainability Goals
Tang is proud to highlight how the hotel’s sustainable practices align with Seibu Prince Hotels & Resorts’ larger environmental strategy. “Our efforts to eliminate single-use plastics reflect the broader goal of promoting eco-friendly operations across our properties. These initiatives not only reduce our environmental footprint but also contribute to a greener future, ensuring our guests have a positive impact through their stay.”
Park Regis by Prince Singapore – Up-to-date Room Technology with Contactless Entry.
5. Technology Enhancing Guest Experience
Beyond sustainability, technology is pivotal in enhancing guest comfort and convenience. The introduction of contactless check-in and mobile key access is just one of the ways Park Regis by Prince Singapore is redefining the guest experience.
“Our guests appreciate the ability to bypass traditional front desk procedures, allowing them to settle in quickly and securely,” Tang says. This system saves time and allows real-time communication with the hotel staff, facilitating seamless service requests and exclusive promotions access.
6. Creating a ‘Home Away from Home’
Tang emphasizes that creating a ‘home away from home’ is a core element of the Park Regis by Prince Singapore experience. From the thoughtfully designed rooms to the genuinely attentive service, the hotel aims to ensure every guest feels comfortable and valued.
“From our staff’s warm welcome to the cosy ambiance of our rooms, we want guests to feel at ease and cared for, just as they would in their own homes,” Tang shares.
7. Strategic Rebranding and Future Expansion
Prince Singapore’s rebranding of Park Regis marks a key milestone in Seibu Prince Hotels & Resorts’ Southeast Asian strategy. Tang believes the property sets a new standard for growth in the region by blending local and international influences with advanced technology and personalized service.
“This rebranding is part of our ongoing expansion in Southeast Asia, and we are committed to showcasing the premium hospitality that Seibu Prince Hotels & Resorts is known for,” Tang reveals.
8. Exclusive Benefits for Seibu Prince Global Rewards Members
Tang also highlights the benefits of the Seibu Prince Global Rewards program, which offers members a range of exclusive privileges, including priority bookings, complimentary upgrades, and special offers. “Our loyalty program allows guests to earn points and unlock new experiences as they progress through the tiers, ensuring every stay is memorable,” he says.
9. Ideal for Both Business and Leisure Travellers
Given its prime location, Park Regis by Prince Singapore caters to business and leisure travellers. Its proximity to the central business district makes it convenient for business travellers. At the same time, leisure guests can enjoy nearby attractions, such as the lively nightlife at Clarke Quay or the rich cultural heritage of Chinatown.
“This balance between work and play is what makes our location so ideal,” Tang explains.
10. Setting Itself Apart from the Competition
What truly sets Park Regis by Prince Singapore apart is its unwavering focus on guest satisfaction. The hotel’s unique combination of serene ambience, modern amenities, and proximity to key attractions ensures a well-rounded and enjoyable experience for all visitors.
“We want every guest to feel valued and to leave with a memorable impression of their stay with us,” Tang concludes.
Steven Tang provides valuable insights into how Park Regis by Prince Singapore redefines luxury hospitality in Singapore. With a strong focus on sustainability, innovative technology, and a bi-cultural heritage, the hotel continues to set a benchmark for premium hospitality in Southeast Asia.
Written by: Michelle Warner
