FCM Meetings & Events, a division of the global travel management giant FCM Travel, has set its sights on a strategic international expansion plan after a revealing State of the Market survey disclosed that over a quarter of businesses allocate more than half of their travel budgets to Meetings, Incentives, Conferences, and Exhibitions (MICE). As the MICE industry continues to thrive, the findings underscore the growing appetite among corporations to channel resources into this dynamic sector, spotlighting a critical opportunity for FCM to leverage its expertise and expand its footprint across key markets.
The landmark survey, conducted by Flight Centre Corporate, provides a comprehensive analysis of MICE spending patterns across its extensive global client base. The results show that 28% of surveyed businesses dedicate over 50% of their travel budgets to MICE-related activities, 11% reported allocating 25-50%, and 10% dedicating 15-25%. The data positions MICE as a core focus for corporate travel, reinforcing the need for sophisticated event management solutions that cater to this demand.
FCM’s Strategic Global Vision
Simone Seiler, FCM Meetings & Events’ Global General Manager, emphasized that the findings are pivotal for the company undergoing a comprehensive global relaunch to deliver a unified, seamless experience for customers worldwide.
“Globalizing the FCM Meetings & Events business will enable us to offer both consistency and scalability for clients seeking a globally integrated meetings and events provider, complete with hub offices in four regions and a commitment to understanding local needs,” Seiler stated.
With FCM Meetings & Events currently operating in over a dozen countries, Seiler highlighted the firm’s robust growth in markets such as Australia, India, and Mexico while also eyeing North America, Asia, and Europe as strategic regions for further expansion. The company’s latest ventures include planned expansions into the United Arab Emirates and South Africa, marking FCM’s ambition to solidify its position as a dominant player in the global MICE landscape.
“By building on our global reach and strengthening our regional presence, we can scale our workforce beyond the 365 professionals currently servicing our clients, ensuring we remain agile and responsive to emerging opportunities,” Seiler added.
Harnessing Technology & Sustainability for MICE Excellence
At the core of FCM Meetings & Events’ vision for the future is an emphasis on innovation, sustainability, and the seamless integration of technology. One of the firm’s key developments is launching the FCM Venue Finder platform, designed to simplify the venue selection process and enhance the overall client experience. This proprietary tool will elevate FCM’s service offering, providing customers access to thousands of venue options worldwide with real-time availability and pricing.
“Our strategy combines expertise in event management with cutting-edge technology and a steadfast commitment to sustainability,” Seiler explained. “We aim to lead the industry in creating impactful and responsible meetings and events that are future-proof, both environmentally and operationally.”
With sustainability as a core pillar, FCM is actively working to minimize the carbon footprint of its MICE operations, ensuring that events are memorable and environmentally responsible. This approach aligns with the broader industry trend towards sustainable business travel, responding to growing client demand for green initiatives and socially conscious practices.
A New Leadership Drive
As part of its ambitious growth strategy, FCM Meetings & Events recently welcomed Joanne Shaw as its new Global Director of Enterprise Sales, based in the company’s London office. With an extensive sales and account management background, Shaw is expected to be crucial in driving strategic growth across FCM’s MICE division.
“Joanne brings a wealth of MICE industry knowledge and a strong track record in building multi-level relationships,” Seiler noted. “Her expertise in articulating the MICE value proposition and crafting tailored solutions will be instrumental as we expand our reach and deliver on our global vision.”
Shaw’s appointment reflects FCM’s commitment to strengthening its leadership team and ensuring its global expansion is supported by industry veterans who can navigate the complexities of the evolving MICE landscape.
A Promising Outlook for MICE Expansion
As the global business events sector continues to rebound, the findings of FCM’s State of the Market survey provide a timely reminder of the sector’s resilience and growth potential. The data affirms MICE’s critical role in corporate travel and positions FCM Meetings & Events to capitalize on these trends by expanding its services and reach.
With a firm focus on delivering client-centric solutions that marry technology, sustainability, and event expertise, FCM is poised to redefine the global MICE experience and set new benchmarks for excellence in the industry.
The State of the Market survey, conducted between June 3 and July 11, 2024, captured insights from a diverse pool of 562 respondents, comprising decision-makers, travel managers, and authorized travel bookers across FCM Travel and Corporate Traveller’s extensive global network. Utilizing the Qualtrics platform, the survey drew on data from every central region, providing a robust overview of MICE spending patterns and future expectations.
As FCM Meetings & Events accelerate its global expansion, the company is strategically positioned to not only meet rising demand but also shape the future of MICE with a forward-looking approach that prioritizes innovation, sustainability, and client satisfaction.
Written by: Yves Thomas