Leading hospitality company, Hilton (NYSE: HLT), today announced that it has once again been recognized as the highest-ranking hospitality company on Great Place to Work®’s “Best Workplaces in Asia™” list for the eighth consecutive year. Hilton placed #2 among the top 100 companies across all industries in the multinational category, a testament to its inclusive, purpose-driven workplace culture.
This latest recognition validates Hilton’s steadfast commitment to offering a best-in-class employee experience reflective of its signature hospitality — driven by humanity and focused on inclusion, wellness, growth and purpose. Through its industry-leading program and global employer proposition, Thrive@Hilton, the company empowers its Team Members across Asia Pacific to thrive, regardless of their background, role, or location.
“We are deeply honored to be recognized once again as the top-ranked hospitality workplace in Asia. The hospitality landscape is rapidly evolving, and it remains Hilton’s priority to distinguish itself as an employer of choice, and strengthen a culture that values inclusion, growth and innovation,” said Alan Watts, president, Asia Pacific, Hilton. “As the region’s fastest growing hospitality company, we are well on course to surpass 1,000 hotels in Asia Pacific. As we write our next growth chapter, this presents a huge engine of opportunity for our 62,000 Team Members, the driving force behind Hilton’s success.”
This latest win reinforces the steps that Hilton has taken to transform the hotel work experience and better align with the changing priorities of today’s workforce. These include streamlining its recruitment and onboarding processes, adopting new approaches to hotel staffing that prioritize flexibility and efficiency, and reducing time spent on transactional tasks. For instance, Hilton successfully rolled out a “GIG” model in China and Japan, becoming the first international hotel company to offer flexible employment to over 17,000 gig workers across over 100 cities in these markets, resulting in over 240,000 shifts completed to date.
“Every day, our Team Members exemplify the spirit of Hilton’s founding purpose – filling the earth with the light and warmth of hospitality, as we serve our guests, our communities and one another. This incredible achievement reflects their dedication and passion, and underscores the strong, inclusive culture they have helped build,” said Patsy Ng, vice president, Human Resources, Asia Pacific, Hilton. “A best-in-class culture attracts the best talents, and the best work experience brings out the very best in our Team Members to deliver the best stays for our guests. As we celebrate our eighth consecutive year as Asia’s leading hospitality workplace, we are more committed than ever to fostering a future-ready workplace that delivers a truly human experience for all.”
The prestigious “Best Workplaces in Asia™” list is based on direct employee feedback collected by global research and consulting firm, Great Place to Work®. Hilton’s top ranking builds on several individual country achievements in the region this year, with the company also being recognized as the top-ranked hospitality employer in Australia, Indonesia, the Philippines, Vietnam, and Sri Lanka. In India, Hilton was again named as the country’s number one company to work for and remains the only hospitality company to achieve the honor.
Globally, Hilton was named #1 World’s Best Workplace by Fortune and Great Place to Work in 2023, the first and only hospitality company to ever receive this accolade.
