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House of Travel Holdings proudly appointed David Coombes as its new chief executive officer in a pivotal move for the travel sector, effective May 14th. This decision underscores the company’s vision to strengthen its expanding operations across New Zealand and Australia by harnessing Coombes’ innovative leadership and extensive expertise.

Keith Sutton, Chairman of House of Travel Holdings, expressed immense confidence in the Board’s decision to appoint Coombes after an exhaustive global search. “We conducted an extensive international search for this position and were impressed by the exceptional talent that applied,” he said. “This speaks volumes about House of Travel’s brand awareness and reputation. We are thrilled that David accepted the role due to his in-depth industry knowledge, experience, and well-established relationships, which will enable him to hit the ground running.”

With nearly 23 years of experience, Coombes is no stranger to the travel world. He previously held prominent positions, including managing director at Flight Centre Travel Group in New Zealand. His leadership and passion have long been recognized by peers and competitors alike, earning him respect for his strategic acumen and innovative approach to problem-solving.

Chris Paulsen, the visionary founder of House of Travel, praised Coombes’ proven track record. “David has shown unwavering passion for the travel industry over many decades, especially during the global pandemic when he represented the industry in negotiations with the government,” Paulsen highlighted. “He has a proven record as an exemplary leader, and we believe his leadership acumen and strong relationships will be instrumental in steering House of Travel’s dynamic executive team.”

Having spent the past year rejuvenating and refining his governance skills through New Zealand’s Institute of Directors, Coombes enthusiastically looks forward to this new chapter. He utilized his time off to provide strategic direction as an independent director while enjoying quality time with his children. Though often asked if he would return to the travel industry, he confessed that House of Travel was the only brand he would consider.

“I can’t express how excited I am to return to an industry I am so passionate about,” said Coombes. “I have always respected House of Travel and Chris Paulsen’s vision as its founder. This opportunity could not have been better timed. House of Travel has a phenomenal reputation for its strong partnerships and customer-centric focus. It’s a proudly New Zealand-owned company with a fantastic team culture, travel expertise, and successful owner-operator models across retail, corporate, broker, and digital channels in both New Zealand and Australia.”

The travel industry has warmly welcomed the announcement, recognising House of Travel’s commitment to staying ahead in a rapidly evolving sector. Coombes’ appointment signals the brand’s focus on innovation and excellence. With his expertise, House of Travel aims to build on its legacy and deliver value to its partners, employees, and customers.

Coombes sees this new era as an opportunity to reshape how the travel sector embraces change and technology while maintaining the fundamental human touch that House of Travel is known for. “Consumers realized through Covid how essential travel agents and a trusted brand can be,” he stated. “It’s an exciting time to be in travel, and I’m eager to contribute to this thriving business.”

The company looks forward to benefiting from Coombes’ strategic vision as he prepares to guide House of Travel toward sustained growth and unparalleled service in the years to come. With a passion for people, culture, and partnerships, Coombes is poised to enhance the customer experience while positioning House of Travel at the forefront of the travel industry.