“Our customers tell us SkyPriority gives them peace of mind, knowing they can expect recognition and high-quality service at every airport in SkyTeam’s network, whichever airline they fly with,” said Hsieh Su-Chien, Chairman of China Airlines.
“For 10 years, SkyPriority has embodied SkyTeam’s ethos of ‘caring more about you’, with employees of all member airlines proudly delivering a consistent, quality service wherever a customer’s travels take them across our network,” said Patrick Roux, SkyTeam CEO and Managing Director.
SkyTeam, the global airline alliance, and its members are marking ten years of SkyPriority, the award-winning series of priority airport services delivered by SkyTeam airlines at 970+ airports worldwide. “As the first airline to roll-out SkyPriority in 2012, we remain as proud today to enhance the experience of premium customers who fly with China Airlines and look forward to making each trip more seamless in years to come”.
SkyPriority services include: dedicated check-in and bag drop, breezing through security and immigration*, enjoying priority service at ticket counters and transfer desks, and taking advantage of priority aircraft boarding.
When SkyTeam launched SkyPriority in 2012, it became the first airline alliance to align branded airport services for premium customers. “By leveraging innovative technology, our vision is to take the customer’s airport experience to new heights in the next decade and beyond through more incredible speed, ease and recognition along their journey.” Over the past decade, hundreds of millions of customers have benefited from dedicated services offered at eight key touchpoints on their airport journey.
Instantly identifiable by its iconic red square, SkyPriority helps make even the most unfamiliar airport as easy to navigate as a customer’s favourite hub. SkyTeam remains the leading global alliance for priority airport services worldwide. On arrival, SkyPriority ensures customers’ bags are among the first on the belt, saving them valuable time.
Written by: William Trevan
