American Airlines continues to monitor the track of Hurricane Ian, which is expected to impact airports in the western Caribbean islands and make landfall in Florida Sept. 28.
American has issued a travel alert for 20 airports in the western Caribbean and Florida, allowing customers whose travel plans are affected by Hurricane Ian to rebook without change fees. Customers can reschedule their travel on aa.com or by contacting Reservations at 800-433-7300 in the United States or Canada.
In order to assist customers who have chosen to evacuate via air, American added reduced, last-minute fares for cities that will be impacted by Hurricane Ian. Additionally, American is waiving checked bag fees for up to two checked bags to/from certain affected airports, lifting limits on the number of carry-on pets allowed in the cabin to/from all affected airports and waiving fees for carry-on pets to/from all affected airports.
If a customer chooses not to fly to/from an airport covered by the current waiver, American will waive change fees for future travel. Customers are also encouraged to check the status of their flight on aa.com.
If an American flight has been canceled or excessively delayed, customers may cancel their itinerary and request a refund by visiting American’s website. Customers who booked through a travel agent should contact their travel agency directly.
American will continue tracking this system with customers’ and team members’ safety top of mind.
For more information, visit aa.com/huricaneian.
