Customer service reflections from Japan with Richard Coles
Teamwork in Japan is engraved in language. In the Japanese language, the word for trust. (信頼) is a...
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Author: Richard Coles
Customer service reflections from Japan with Richard Coles – Japanese Cleanliness
It is called the “7-minutes miracle.” It is the time necessary for Japan Railways...
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Customer service reflections with Richard Coles and Risa Nakahara.
Cleanliness is of great importance in Japan. It’s pristine. Outside, you won’t find cleaner...
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Customer service reflections with Richard Coles and Risa Nakahara of The Amistad Hotel Fukuoka.
In my continuing chat, I asked Risa if everyone in Japan understands customer service. All 125.8...
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Customer service reflections with Richard Coles and Risa Nakahara of The Amistad Hotel Fukuoka
In my continuing chat, I asked Risa if everyone in Japan understands customer service. All 125.8...
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