PassportCard Australia has been accepted into Virtuoso®’s exclusive travel network as a regional partner serving the group’s member agencies and travel advisors in Australia. The partnership provides new opportunities to connect with advisors specialising in luxury and experiential travel, while expanding PassportCard’s presence within the premium travel sector.
As a regional partner, PassportCard will work with Virtuoso’s 61 member agencies across Australia, providing travel insurance solutions that support advisors and their high-value clientele. The partnership comes as demand for premium and experiential travel continues to grow, with travellers increasingly seeking greater confidence, flexibility and support throughout their journeys.
Virtuoso connects the world’s most respected travel advisors with a carefully curated portfolio of luxury hotels, cruise lines, tour operators, destinations and travel brands. Virtuoso agencies worldwide sell an average of (U.S.) $35 billion annually, making the network the most significant player in luxury travel.
PassportCard Australia CEO Peter Klemt said the partnership reflects the company’s commitment to delivering an exceptional travel insurance experience that aligns with the expectations of today’s luxury traveller.
“Being selected as a regional partner within Virtuoso is a significant endorsement of the service experience we’ve built for Australian travellers and the travel advisor community.
“Virtuoso advisors represent some of the most discerning travellers in the world, and their clients expect fast, reliable support when travel doesn’t go to plan. Our focus has always been on delivering practical, real-time assistance when it matters most. Whether that’s through our Sydney-based customer service team, 24/7 emergency assistance or instant claims technology, we’re committed to helping travellers resolve issues quickly so they can continue their trip with confidence.
“We look forward to working closely with Virtuoso advisors across Australia to support their clients with a travel insurance experience aligned to the level of service they expect,” Mr. Klemt said.
“Travel advisors are having more nuanced conversations with clients than ever before about preparedness, flexibility and navigating the unexpected while travelling. As those expectations continue to evolve, it’s important that our advisors have access to partners who can help support every stage of the journey. PassportCard brings a fresh approach to travel insurance, and we’re pleased to welcome them as a regional partner for Australia”, said Kara Glamore, General Manager, Australia and New Zealand, Virtuoso
The announcement follows a period of significant milestones for PassportCard Australia, which has become one of the country’s most recognised travel insurance providers. The company was named the most awarded travel insurance brand in 2025 and most recently received WeMoney’s 2026 Outstanding Claims Experience Award.
PassportCard is also one of Australia’s highest-rated travel insurance provider on Product Review and has built its reputation on service-led innovation. Its patented instant claims technology allows approved claims to be loaded directly onto a prepaid card while travellers are overseas, helping them manage unexpected expenses in real time without relying on personal funds or waiting for reimbursement once they return home. On-trip claims are paid in approximately 10 minutes on average.
The company has provided travel insurance solutions to more than two million cardholders globally and continues to expand its partnerships across the travel industry.
For Virtuoso advisors in Australia, the partnership provides access to PassportCard’s suite of travel insurance products, dedicated advisor support and award-winning claims capabilities designed to enhance the overall travel experience for their clients.
