Sheraton Resort & Spa, Tokoriki Island, Fiji has announced the appointment of Raelene Ohlson as Hotel Manager, bringing more than two decades of senior leadership experience across luxury hotels and resorts to the island destination.
With a career spanning internationally recognised hospitality brands including Accor and IHG, Ohlson brings extensive experience in hotel operations, people leadership and commercial strategy. Her appointment marks an important step in the resort’s continued focus on delivering exceptional guest experiences while strengthening its position within Fiji’s luxury hospitality market.
Raelene joins Sheraton Resort & Spa, Tokoriki Island following her tenure as General Manager of Peppers Broadbeach. Prior to this, she served as General Manager of Pullman Bunker Bay Resort in Western Australia, where she led large teams and oversaw significant commercial and operational achievements.
Under her leadership, Pullman Bunker Bay Resort achieved record-breaking business results and received numerous industry accolades, including Gold in the 5-Star Luxury Accommodation category at the Western Australia Tourism Awards for three consecutive years, earning the resort Hall of Fame recognition.
Beyond her commercial achievements, Raelene has built a reputation for developing high-performing teams and fostering a positive workplace culture. Her leadership approach places particular emphasis on authenticity, accountability and strong relationships, recognising the important role associates play in delivering memorable guest experiences.
John Douglas, Area General Manager, Pacific Islands, Marriott International, said Raelene’s appointment brings valuable experience and a proven leadership approach to the resort.
“Raelene brings an impressive track record of leading successful luxury resorts, with a strong understanding of what it takes to deliver both commercial results and exceptional guest experiences.
“Her commitment to developing people and building strong teams aligns closely with our priorities at Sheraton Resort & Spa, Tokoriki Island. We are delighted to welcome her to Fiji and look forward to the contribution she will make to the resort’s continued success.”
In her new role, Raelene will oversee the resort’s day-to-day operations, with a focus on maintaining high service standards, strengthening associate engagement and identifying opportunities to further enhance the guest experience.
Raelene said she was looking forward to being a part of the team and building on the resort’s established reputation.
“I’m delighted to be joining Sheraton Resort & Spa, Tokoriki Island and to have the opportunity to work alongside a team that is so passionate about hospitality. Throughout my career, I’ve always believed that great guest experiences begin with the people delivering them, and I’m looking forward to getting to know the team, supporting their development and building on what makes this resort so special.”
Set within a secluded island setting, Sheraton Resort & Spa, Tokoriki Island offers guests an opportunity to experience Fiji’s natural beauty and warm hospitality. Under Raelene’s leadership, the resort will continue to focus on strengthening its service offering, supporting its associates and delivering memorable stays for guests.
