Royal Jordanian Airlines has chosen Ramco Aviation Software to support its next stage of expansion. The decision gives Jordan’s flag carrier one digital system for key engineering and maintenance work.
Ramco says Royal Jordanian chose it after reviewing aviation software from suppliers worldwide. The aim is clear: improve day-to-day control, support fleet reliability and prepare the airline for further growth.
The system will cover engineering and continuing airworthiness management, often known as CAMO. It will also handle line, hangar and workshop maintenance. Other modules cover supply chains, safety, quality and compliance, as well as maintenance, repair and overhaul (MRO) and parts sales.
Technical records will be held in one place. Reports will be kept ready for audits. Engineers and managers will gain digital task cards, mobile tools and live dashboards. These tools should cut paperwork and give teams a clearer view of jobs, parts and deadlines.
Ramco also plans to link the platform with Royal Jordanian’s existing IT systems. That link matters. Data is most useful when it can move safely between teams without fresh typing, duplicate records or a heroic search through filing cabinets.
The less glamorous side of growth
The agreement may lack the theatre of a new route launch. It will not produce a ribbon-cutting selfie at the boarding gate. Yet it covers the work that keeps aircraft safe, available, and earning revenue.
Samer Majali, Vice Chairman and CEO of Royal Jordanian Airlines, said: “Digital transformation is a key pillar of Royal Jordanian’s growth strategy.”
Majali said the airline was investing in technology as it renewed its fleet and expanded its network. He linked that work to better performance, greater efficiency, future growth and high safety standards.
A fleet plan raises the stakes
The timing is important. Royal Jordanian carried 1.98 million passengers in the first half of 2026. That was five per cent more than in the same period of 2025. Revenue rose by 23 per cent, although the carrier continued to face regional challenges.
Its fleet program is moving quickly. Royal Jordanian said the renewal was about 80 per cent complete during 2025. It expects to finish the upgrade by the end of 2026. The plan includes Boeing 787-9 and Airbus A321neo aircraft, and the fleet is expected to grow to about 40 aircraft in the coming years.
A larger and more varied fleet creates more work behind the scenes. Extra inspections, records, parts movements, and rules add up. A single system can make that load easier to see and control.
For travel advisers and passengers, the benefit is simple. Better maintenance planning can support aircraft availability and a more dependable schedule. Software cannot prevent every delay, of course. Weather, airspace closures and operational surprises remain stubbornly unimpressed by dashboards.
Sandesh Bilagi, Chief Executive Officer of Ramco Systems, said the platform was designed to “simplify maintenance and engineering operations”.
Bilagi also pointed to Ramco’s work in artificial intelligence and agentic automation. He said those technologies could help Royal Jordanian’s teams build stronger operational resilience.
(L-R) Sandesh Bilagi, Chief Executive Officer, Ramco Systems and Samer Majali, Vice Chairman/ CEO of Royal Jordanian Airlines, during the signing ceremony held at Royal Jordanian Airlines’ office in Amman
Scale helps, but execution counts
Ramco says more than 24,000 people use its aviation software to manage over 4,000 aircraft. It reports having more than 90 aviation organisations on the platform. They include airlines, independent maintenance providers, helicopter operators, defence organisations and urban air mobility companies.
Those figures give Ramco useful industry scale. They do not, however, guarantee a smooth rollout. Success will depend on clean data, sound integration, thorough training and steady staff adoption. In large technology projects, the least glamorous details often decide the result.
Royal Jordanian’s strategy is clear. New aircraft and new routes need a maintenance operation that can grow with them. If the implementation meets its targets, the Ramco platform should give the carrier a firmer base for expansion.
The glamour may live in the cabin, but reliability is won in the hangar. Royal Jordanian is now making sure its digital foundations are ready before the next wave of growth leaves the ground.
By: Bridget Gomez – © 2026.
Read Time: 3 minutes.
Author Bio:
Bridget has never been built for stillness. Of Portuguese heritage, she began as a nurse, tending veterans at the Repatriation Hospital, listening to stories as colourful as the life she was yet to live. It was worthy, steady work, but wanderlust, as always, proved louder than routine.
So, she traded starch for a backpack and disappeared for a year, chasing trains, sunsets and the occasional regrettable glass of wine. She wrote everything down: the dust, the laughter, the missteps, the magic. Those notebooks became a travel blog, then a habit, then a calling.
Eventually she found Global Travel Media, or perhaps it found her.
Today Bridget writes with heart, humour and a dash of mischief, still travelling, just now with words.
