East Coast Car Rentals, Australia’s highest-rated car rental provider, has once again been recognised for excellence, securing the 2026 ProductReview.com.au Award for Best Direct Car Hire. This marks the company’s sixth win, adding to its previous accolades in 2018, 2022, 2023, 2024, and 2025.
This consistent recognition highlights East Coast Car Rentals’ commitment to customer satisfaction and industry excellence. With a consumer-focused approach, extensive fleet management, and a track record of exceeding expectations, the company continues to set new benchmarks in car rental, delivering exceptional experiences that evolve with customer needs.
Ben Whitmore, CMO of East Coast Car Rentals, says, “Winning the 2026 ProductReview.com.au Award for Best Direct Car Hire for the fifth year running is a huge honour for our team. This achievement isn’t just an award, it’s testament to our commitment to making car rentals better, easier, and more enjoyable for everyone.”
“We’re extremely grateful for the continued support of our customers, and this recognition motivates us to keep striving for excellence in everything we do.”
ProductReview is Australia’s most trusted consumer review platform, recognising businesses that provide exceptional service and value to their customers. The selection of award winners is based on a range of critical factors, including overall ratings, the number of reviews, current retail availability, and a comprehensive sentiment score derived from the last 12 months of customer feedback.
