Airports Council International – North America (ACI-NA), the trade association representing commercial service airports in the United States and Canada, has honored San Francisco International Airport (SFO) with the overall award for human resource programs. In their 2024 Excellence in Human Resources Recognition Awards, ACI-NA named SFO received the “Overall Human Resources Program Award”.
“Human resources play an integral role in establishing and implementing a positive workforce culture at airports,” said ACI-NA President and CEO Kevin M. Burke. “San Francisco International Airport instituted industry-leading programs that invest in the people who run our airports. Their programs are vital to creating the next generation of aviation leaders, and I applaud them for their extraordinary work.”
“Our goal is to enable a world-class team who reflect the very best values of our region,” said SFO Airport Director Ivar C. Satero. “Every aspect of our human resource programs support this effort, including succession planning, performance and professional development, change management, wellness, equity, and inclusion. SFO strives to be an airport that puts people first, and we are truly grateful to be honored by Airports Council International – North America for our efforts.”
SFO affirmed its people-first approach by adopting new vision and mission statements and finalizing a five-year strategic plan in the last fiscal year. SFO is progressing to Phase 2 of its Racial Equity Action Plan, which focuses on SFO’s community and economic impact. To supplement Phase 2, SFO hosted a SFO career conference and offered programs focused on technical and leadership training and career mentoring. SFO is also set to launch a leadership development program later this fall. This six-month program will combine online curriculum, in-person workshops, and professional coaching to develop leadership and project management skills. These programs are intended to build future aviation leaders. To maintain its commitment to fostering a positive workforce culture, SFO offers competitive benefits packages, including reimbursement for using public transportation and subsidizing childcare costs.
SFO previously won the ACI-NA Overall Human Resources Program Award in 2022.
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