Vietjet Thailand has been awarded with three prestigious accolades at the Thailand Contact Center Trade Association (TCCTA) Awards 2025, underscoring the airline’s commitment to service excellence and innovation. This year, the airline proudly won Gold Award for The Best Contact Center Operations, Silver Award for The Best Customer Experience Contact Center, and Bronze Award for The Best Technology Innovation Contact Center.
These achievements reflect Vietjet Thailand’s exceptional service quality and the dedication of its customer contact center team, particularly in ensuring a seamless experience for passengers. With the ability to respond swiftly and effectively to customer inquiries, Vietjet Thailand continues to strengthen its reputation as a customer-centric airline, delivering smooth, reliable, and satisfying services across every service touchpoint. Further advancing from last year’s achievement of winning The Best Contact Center Operations at the TCCTA Awards 2024, Vietjet Thailand’s multiple accolades in 2025 reaffirm the airline’s steady growth and ongoing commitment to elevating service excellence for its passengers.
“We are truly honored to receive these recognitions from the TCCTA Awards. They reflect the hard work, dedication, and professionalism of our team, who play a vital role in creating seamless journeys for our passengers. These achievements reinforce our commitment to continuous improvement and innovation, so that every passenger would enjoy flying whenever they travel with Vietjet”, said Mr. Woranate Laprabang, Chief Executive Officer of Vietjet Thailand.
Adhering to its core values of “Friendly & Fun” and “Safety”, Vietjet Thailand remains dedicated to enhancing customer experience at every touchpoint, reinforcing its mission to provide not only safe and comfortable journeys but also outstanding care and hospitality for all travelers.
