In this capacity, Roger as he is more popularly known is responsible for the day-to-day smooth operation of the resort as well as to ensure the overall delivery of exceptional guest experiences across all departments under his purview.
With a career spanning over 20 years in the industry, Roger brings with him a well of hospitality experience. He began his career in food and beverage operations and steadily progressed to key positions in the various hotels including Equatorial Cameron Highlands and Lexis Hibiscus where he last held a directorial position.
Prior to joining Golden Palm Tree, Roger was the Executive Assistant Manager of Thistle Port Dickson, Malaysia.
Roger’s extensive background and proven leadership coupled with his dedication to operational excellence and guest satisfaction will play a crucial role in supporting Golden Palm Tree Malaysia’s rebranding exercise as the Resort strives to solidify its position in the industry offering seamless services, top-notch facilities, inspiring guest experiences and ultimately contributes to the overall sustainable profitability for the Resort.
Amigo Law who has more than two decades of experience in hospitality sales, marketing and corporate sales has taken up the role of Director of Sales & Marketing with Golden Palm Tree Malaysia.
Amigo has built an impressive career across Malaysia’s tourism and hospitality landscape. He began his career in 2002 with a renowned travel agency in Kuala Lumpur focusing on international sales and corporate incentive markets before venturing into the hotel industry. In 2016, he joined Lexis Hotels & Resorts, where he rose through the ranks from Assistant Director of Sales to Director of Sales, leading successful strategies that delivered exceptional business performance and market expansion for the group over a nine-year tenure.
In his new role at Golden Palm Tree Malaysia, Amigo will focus on developing and executing sales and marketing strategies to drive revenue growth, spearhead key partnerships, and optimise market presence for the resort in both domestic and international markets as well as enhancing brand visibility.
With Amigo Law’s at the helm of the resort’s sales and marketing division, coupled with his sharp business acumen, the Management Team at Golden Palm Tree Malaysia is confident that he will play a pivotal role in shaping the resort’s next chapter of success.
Overseeing the Marketing & Communications Division is Kattie Hoo. With decades of experience in hospitality marketing, branding, and event management, Kattie brings with her a proven track record in hotel openings, rebranding initiatives, and strategic communications for leading international hotel groups.
Her hospitality career began from the pre-opening days of Shangri-La Hotel Kuala Lumpur in 1985. She subsequently honed her expertise with renowned international hotel chains including Parkroyal Kuala Lumpur and Hotel Nikko Kuala Lumpur (now known as IHG Kuala Lumpur). She later served as Cluster Director of Marketing Communications for Sutera Harbour Resort, where she spearheaded high-profile initiatives such as the Climb for Charity up Mount Kinabalu and the relaunch of the iconic North Borneo Railway, showcasing her flair for destination marketing and brand activation.
Prior to joining Golden Palm Tree Malaysia, Kattie held senior roles with Dorsett Hospitality International, where she was instrumental in the rebranding and opening of properties in Shanghai, Chengdu, London, Singapore, and Malaysia, demonstrating her global perspective and versatile leadership in communications. It was also during her time with the group that she successfully put together numerous international media trips to the various locations where the group operates namely London, Hong Kong and Mainland China. On the home front, the destination marketing initiative undertaken by Kattie and her team enabled the hotel to win the 27th ASEANTA Award for “Best Marketing & Promotional Campaign in 2015.
In her new role at Golden Palm Tree Malaysia, Kattie’s wealth of experience will be crucial in driving the resort’s rebranding efforts and repositioning it as a premier hospitality destination. Her expertise in strategic marketing communications, brand building, and high-impact event management will play an integral role in achieving the resort’s mission and long-term objectives.
