Celestyal has rebranded its travel agent learning management system to better support trade partners.
The ‘Celestyal Stars’ platform – formerly known as ‘Celestyal Campus’ – will relaunch on December 1, ahead of the upcoming wave season.
‘Celestyal Stars’ will include 16 training modules covering topics such as brand identity, information about the two-ship fleet, destination knowledge, and tips on how agents can grow their Celestyal business.
The refreshed program will feature tailored learning paths in which training modules are unlocked as agents advance through Bronze, Silver, Gold and Platinum certifications.
As each section is completed, agents will advance through the Navigator levels (1 to 4 Stars), earning certificates and digital badges that can be shared on their own channels.
Each level will feature incentives such as exclusive agent rates, discounts and giveaways to reward engagement and achievement.
It can be accessed via the trade portal, Celestyal Compass, and clicking on the ‘Celestyal Stars’ link.
Jarrod Zurvas, Celestyal Director of Business Development Asia Pacific, said: “Celestyal Stars is designed to empower and inspire our valued travel partners. By making learning more engaging and rewarding, we’re giving agents the tools and confidence to showcase the very best of Celestyal to their clients – from our smaller ships and more personal service to our destination immersion and port-intensive itineraries that bring our heartfelt journeys to life”.
“The new tiered certification journey recognises their expertise and commitment, while our enhanced incentives celebrate their success. The trade is central to our growth, and this investment reflects our dedication to strengthening those partnerships.”
