pay.com.au, the end-to-end payments and rewards platform, today announced movement in its leadership bench. Former Chief Operating Officer Grant Austin has been appointed as Chief Executive Officer (CEO), while former CEO Edward Alder now assumes the role of Managing Director at pay.com.au.
“pay.com.au is poised for its next chapter of growth. We’re setting our sights on our next ambitious phase, with Grant leading the charge for the Australian market. Grant has been integral to the growth of pay.com.au since 2019 and has largely contributed to our success thus far. His bold leadership and track record in scaling high-growth businesses make him the ideal leader to guide pay.com.au into a thriving new chapter,” said Alder.
Austin will continue to oversee the day-to-day operations, product development and innovation, marketing and customer experience while focusing on growing customer acquisition and brand position. On top of managing the company’s financial health with an added emphasis on scaling the business and leading strategic partnerships, Austin will ensure operational efficiency and enhance customer experience, all while leading the executive team, shaping the culture and driving organisational growth within the Australian business.
Edward Alder transitions to Managing Director and will focus on expanding and scaling the business in the U.S. market. As Managing Director, he will continue to manage the capital requirements of the business and lead engagement with the expanding shareholder base of pay.com.au.
“Since 2019, pay.com.au has welcomed over 10 hotel and airline partners and empowered 50,000 customers to earn rewards on their business expenses. As I step into my new role, my priority would be enhancing our support for businesses in Australia and scaling our operations, taking our Australian business to the next level. It’s a privilege to work hand in hand with our team to truly support business owners in driving efficiency and greater financial returns,” said Austin.
