Today Mozo unveils the winners of the Mozo People’s Choice Awards for insurance in 2025, after more than 4000 Aussies voted for the best brands across a range of categories.
“The Mozo Peoples Choice Awards program gives a voice to everyday Australians and showcases the insurers who put their customer’s experience first. Participants rated their insurers across a range of categories from overall satisfaction to claims experience and likelihood to recommend,” said AJ Duncanson, Mozo Data Director and People’s Choice award judge.
Mozo’s expert judges carefully analysed the 4009 responses to identify the best of the best in comprehensive car insurance, home insurance and travel insurance based solely on those responses.
“The Mozo People’s Choice Awards winners list showcases the insurers who received the highest ratings from respondents. The fact that the people voting are real customers should give other Aussie consumers confidence that these insurers are worthy of consideration when choosing insurance,” explains Duncanson.
Outstanding Customer Satisfaction Winners
The Outstanding Customer Satisfaction Award highlights the insurers that deliver the most comprehensive and positive overall experience. Of all insurance brands in Australia, the following insurers ranked the highest for overall customer satisfaction.
Comprehensive Car Insurance
- Australian Seniors
- Bingle
- NRMA Insurance
- RAA
- RAC
- RACQ
- Shannons
Home Insurance
- Apia
- NRMA Insurance
- RAC
- RACQ
- RACV
- Westpac
- Youi
Travel Insurance
- Australia Post
- Commonwealth Bank
- RACV
- Southern Cross Travel Insurance
Most awarded Insurers
These Insurers stand above the rest in this year’s Mozo People’s Choice Awards. Sweeping the awards across several categories were a handful of insurers, congratulations to the following:
Comprehensive Car Insurance
- RAC
- RACQ
- Shannons
Home Insurance
- Apia
- RAC
- RACQ
- RACV
Travel Insurance
- RACV
