Barry Urquhart and Marketing Focus provide the following range of services to individuals, partnerships, companies, professional associations, networks, and franchise groups:
· CUSTOMISED KEYNOTE ADDRESSES– Conferences – In-house seminars – Training sessions – Retailer/client product release events · FACILITATION– Strategic planning workshops – Creative business development meetings – Change-management sessions · CONSULTATION– Marketing audits – Strategic planning reviews – Competitive evaluations · COUNSELLING– Consumer behaviour analysis – Corporate culture enhancement – Customer service delivery – Original visual merchandising – Retail selling skills |
Business today is not just competitive—it’s personal. Behind every sale, every strategy, every satisfied customer, there’s a human story. That’s why Barry Urquhart doesn’t deal in gimmicks or off-the-shelf advice. He listens. He observes. Then he delivers sharp, experience-driven insights that help businesses grow in market share, confidence, and clarity. With a career spanning four decades and a reputation built on trust and transformation, Barry’s tailored keynote addresses, spirited workshops, and razor-sharp consultations have become a go-to for leaders seeking direction, not just noise. Whether navigating change, lifting service standards, or rethinking strategy from the ground up, Barry’s work has one common thread: it moves people. And when you move people, business moves forward.
By Barry Urquhart – Consumer and Retail Analyst | Marketing Focus
BIO:
Barry Urquhart is a highly regarded market research and strategic planning consultant, recognised throughout Australasia for his insight, clarity, and thought leadership. A seasoned keynote speaker at premier conferences, Barry is also the acclaimed author of Serves You Right! And Service Please!, two of the region’s top-selling titles on customer service excellence.
Respected as a trusted voice in business strategy, Barry continues to lead influential workshops and development programs that help organisations drive sustainable growth, elevate service culture, and achieve competitive distinction.
For Media Enquiries or Speaking Engagements:
Email: [email protected]
Mobile: +61 041 983 5555
